I ordered online on DoorDash in mount pleasant Texas, and it said my my order would be ready within 10-15 mins. I drove up there since I don’t live far and told the person working up front I had a mobile order from door dash and he told the back that I was there to pick it up , the other man (I’m guessing the one in charge) said it’s still being made . Mind you I had already waited 15 mins . Then I see the man that was attending up front leave , which I’m guessing his shift was over . Many people just waiting on their order . I go up there now that I’d been waiting total of 45 mins almost an hour just being up there and waiting for my food and the man in charge asked “you’re the one waiting on 8pc tender?” and I said “no” because I had an order of 2 Mac and cheese , popcorn nuggets , a chicken sandwich with no pickles , large fry, and 2 little bites. Then when I showed him my order that I’d been waiting on he starts making another order then he does mine . Now the people that ordered before me in store are still waiting on their food . No one’s up front helping anyone . It was chaos ! I got my order an hour later from...
Read moreExtremely rude. I ordered an online order to be picked up at 6:19 p.m. arrived at 6:18 p.m. to be handed the wrong order. Explained to them it was the wrong order. She proceeded to tell me,it was what I ordered. So I went out side to grab my phone to see if I was in the wrong and ordered the wrong thing. Confirmed my online order and showed her the receipt. She then walked to the back of the kitchen line and complained to a fellow worker and they both shook their heads and glared at me through the steam table. 27 mins later..... still no food, asked to speak to a manager. Told him the situation and proceeded to tell me , its grub hubs fault for the delay!! No apologies no reason for the delay and while I stood there waiting for our food, the served the drive through 8 cars, 2 parked one dinning room and still no...
Read moreI placed my order And then I pulled around to the window and I paid And after I paid the lady said Due to you ordering Apple pie bite size I need you to pull up and I will bring them to you ! ( I wished you would had told me that when I placed the order because I would had told you never mind ( I’m on my lunch break ) the lady said it will only take 4 mins ..WELL THAT was a lie !!!! 22 mins later you being my order to my truck ( after you walked to 2 different vehicles) finally you walked up to my truck And I said yes that’s my order ! The chicken was cold and wet from the pouring down rain ! You fools left the bag open so it was wet apple bite size ! The lady said we get in trouble if I leave you in the drive thru to long ! What about leaving a customer on the street...
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