Kimchi House Korean BBQ — Restaurant in Mount Vernon

I was on my way to my doctor's office and drive by this cute little Korean Restaurant. After my appointment, I decided to have dinner here before heading home. It was an early dinner, at 4-ish p.m., and there was another couple dining there. The waitress stared at me when I walked in. I guess she expected more than me dining together. I told her "1" and she seated me at a table. She didn't say much and there is no expression on her face. I am used to being greeted with a friendly smile at restaurants. It could be a cultural thing or a language barrier. The menu was simple with a small selection of items. I ordered the fried dumplings and #11 beef, veggies and fried egg. Everything was delicious. I liked it. As for utensils, I got a pair of disposable wooden chopsticks - the kind that I have to split apart. I expected reusable chopsticks since I am having dinner in a restaurant. The silver spoon I got had a small particle of food dried on to it. I also was given 1 square shaped napkin - one that I can get a rectangle stack at the grocery store. During my meal, she checked on me once, and refilled my water. She rarely spoke to me. When I was almost done, she dropped off the bill which was written on a small notepad paper. Interesting. She did say bye to me when I was leaving. Overall, I liked the food, wish I had better quality chopsticks and napkins, and friendly smiley service. I will probably come back again, and try something else on the menu.. like the Ox tail soup with noodles and sliced beef - the last item on the menu. That sounds yummy. Their prices are very reasonable for the area. I am very pleased...

Very disappointed. Don't get me wrong...the food is excellent! I've been a patron there for years. My problem is that me and my family were told to keep quiet after we were a little loud for TWO minutes. We obliged and were quiet. Not even 5 minutes later, there were people at a different table being louder than we were for a lot longer and they were told NOTHING! I'm not going to get into race because I think that's obvious. What makes me sad and breaks my heart is the lack of humanity shown to us even after years of patronizing that establishment. It honestly wasn't until me and my family paid hundreds of dollars to eat there that the owners really valued us. Customer service should be for EVERY CUSTOMER!!!!!!!!!! I shouldn't have to be extra nice to get served decently. I should get served decently regardless! Especially since I'm spending my hard earned money in that business. It really is sad and disappointing that me and my family have been made to feel unwanted in a place that we have patronized for years. Best believe...this will be the last time we will patronize the Kimchi House in...

I disagree with everyone that said the food was excellent, it was ok at best. I had the wings and chicken bibimpap, both were extremely salty and lacked much seasoning beyond salt. There was no sesame oil or other flavors that are usually present in Korean cuisine. Wasn’t impressed by any of the kimchi options, they all had a “store bought “ taste. The hot sauce was expired, when I pointed it out to the waitress she said she only used the bottle to refill but the hot sauce appeared discolored and i was not in the mood to chance it. This was extremely confusing to me given the place is named “kimchi house”. Last, as others have pointed out, the service is extremely poor. The lady was really short and unpleasant. Water was never refilled and it took forever just to get the bill. She remained behind the counter instead of walking around to check on guests. I used to live in Korea so I’m not just a random American that has no real concept of Korean food just looking to try the food. I won’t be returning, and now have to go look for something sweet to counter all the...