Charbar no. 7 — Restaurant in Mountain Brook

So I dined here on 2/26/22 for a girls night. This was my first time here, very nice establishment, and the hostesses were super sweet! The waiter Jesus started out great when it was just me by myself. The young lady I was with asked him for a drink suggestion and he was very dry.. he said people don’t send it back. Another young lady asked about the ghost train vodka and mixer special that was advertised on the table… he responded you can get whatever mixer you want.. again very dry. But ok, we’re going to make the most out of the night. It was four of us, 3 ordered the pink flamingo and 1 ordered the ghost train vodka with cranberry and pineapple. Let me say the pink flamingo was amazing…it got us where we needed to be and it was PINK! So we ordered our food. I had bourbon glazed wings and chicken nachos. The wings were tasty but the nachos were nothing but a pile of lettuce with very little chicken, more like chips and lettuce. The other ladies ordered the number 7 burger, they couldn’t stop talking about how good it was. Then it was time for another round of drinks we all ordered the ghost train with a mixer… we tasted all of the mixer, not a touch of liquor. We decided to let it slide so we all ordered the pink flamingo again. At first glance we noticed a huge difference, the PINK flamingo was not PINK, it was RED. It’s made with pink Whitney, cranberry juice and triple sec. No pink Whitney was added to the drink, took a sip, nothing but cranberry juice. So we told our server Jesus, he was noticeably upset that we didn’t like our drinks this go round. He said I can get you a shot to go in it. He brought the shots to go into the drink but the ticket he brought back showed us he charged us for the shot. There was no trying to have the bartender make us another drink to rectify the situation. All Jesus said was yeah she uses a measure to measure the liquor out. We saw the manager and the bartender talking and he just waved his hand in the air basically disregarding our table. He did not come to the table until we asked Jesus to send him over. The manager John White sat down and went around the table to see what was wrong. Of course everyone is going to say the same thing, the drink had no liquor in it, it was visibly red and not pink. He STILL did not offer to make another drink to satisfy the customer. He offered $10 off the next meal. Why would we come back when we were disregarded? I ended up with a $60 bill because I was charged for wings, a pile of lettuce, 3 drinks and a shot (that cost as much as the drink)....

Drove 2 1/2 hours to this establishment to celebrate with a friend for her birthday. The restaurant closes at 11:00 pm on Saturday, we arrived a little before 9:15 pm. We were greeted by the hostess and after requesting to sit outside, she gathered menus and ushered us to the outside patio. After about 15-20 minutes we still had not been greeted by a waitress, but noticed some people that were seated after us had already received drinks and appetizers. The hostess returned to see if we had drink orders in and we advised her that we had not been greeted by a waitress/waiter. The hostess took it upon herself to tell us that “the closing waitress doesn’t really like to take large parties at a certain time.” We were confused because we did not think that our little party of six would be considered a “large party” and more confused on why it was an issue if the restaurant didn’t close until 11 pm. The waitress finally comes out, displaying an attitude. The vibe was just so off. She asked us what we wanted to drink with an attitude, she got around to the third person who ordered water and the waitress asked with an attitude “so everyone is having water?” We decided not to continue on and decided to leave. The waitress slammed the door going back in to leave the patio. We asked to speak to a manager. After explaining to John what happened, he then offered to honor our trouble with an appetizer to whoever lived in Birmingham for the next time that she came to dine in. He didn’t care that we drove 2 1/2 hours to have cocktails, enjoy dinner and most importantly celebrate a birthday! We were not rude, we didn’t cause a scene. I would like to add that we are all educated with great careers, so we don’t go out looking for handouts or trouble at restaurants but we do desire world class customer service where we are spending money! John could’ve rectified the situation by simply apologizing. Genuinely apologizing and asking us to stay to enjoy dinner. Six women, one that flew in from DC, two that drove 2 1/2 hours, one local and the other two from surrounding cities that were there to patronize and have a great time he allowed to walk out dissatisfied. Our same “party of six” went maybe 2 miles up to Cheesecake Factory, & that’s where we enjoyed dinner, celebrated a birthday and spent our hard...

I just had the pleasure of dining here and I can only describe my experience as ethereal. I ordered the Leap Year Burger without a second thought. Still painfully unaware of the hidden beauty that shines yet through the foggy turmoil we’ve come to accept as reality. The burger was presented exceedingly well. Each ingredient glowing vibrantly while also being cooked to perfection. The burger seemed almost sentient, aware that it’s purpose was to be eaten. To provide nourishment - almost jumping into my hands and embracing me with its warmth. It had only come into being moments ago and yet it was so willing to sacrifice it’s existence so that I may continue in doing so. This realization brought tears to my eyes as my jaw reared and I reached for the first bite. As my teeth came together I experienced both the birth and death of the universe countless times over. The experience was nothing short of psychedelic. By the second bite the burger had already united my mind, body, and soul with one common goal - to consume. Before I even understood that I had temporarily been stripped of all civilized knowledge, the burger was gone. Even now as I right this review I still feel the burger uniting with me as its slowly absorbed into my blood stream. With it I feel every hope, dream, and heartbreak of each living organism that met their tragic demise in the production of such a culinary masterpiece. To call this a burger would be wrong, morally, and factually incorrect. This… this is a...