McDonald's — Restaurant in Mundelein

What can I say about McDs? This one isn't any different from any other good McDs I have gone through in a town. It's not fancy but gets my food done in good time and I haven't had to wait that long till now, so that's a plus in my book. Nowadays, I usually use the drive through so I can't say much about what's inside the restaurant. This particular one felt unique because instead of two lanes, it has a single lane with two ordering stations. Now, I don't know if the second one is operational because I haven't ordered there and I can't help but look at it as a design flaw, but I sure hope they use it during rush hours. The food is great: I usually get the spicy McChicken and they seemed to have changed it a bit recently, so you can try that out if...

Terrible service by the manager. Did not get her name because she did not provide it to us. We were at the drive thru ordered and ask the guy to scan mobile coupon. He scanned 3 times and didn't even tell us that it wasnt accepted. He was trying to charge us the full amount. Manager comes over and tells us that this mobile coupon is not valid. I explained to her to review the mobile coupon but she kept say I KNOW. She refused to read the coupon and kept mumbling. Finally she mumbles something to the cashier and just walks away. She did not explain anything to us. She rolled her eyes and just walked away. This type of a behavior as a manager is not acceptable. I will never stop by at...

They missed out on my deluxe crispy chicken sandwich. So, I called them and they said that they will provide the sandwich when I came in. I went in after about 5 hours. They told me that I should be grateful for the free food they were providing me with. Once I came back home and opened the bag, it was the cheapest chicken sandwich on the menu. Look, I know this is a fast food joint, but you don't have the right to (a) tell the customer that you are giving free food — I have already paid for it (b) palm off the cheapest item on the menu when I have paid for the most expensive version of the item. Never going back to this outlet. They are an arrogant...