Taco Bell — Restaurant in Mundelein

Tried placing order online. Told me that they couldn't connect to the website and to come to the restaurant. Fine. I drove and pulled up to the drive through. Was told that what i was trying to order online was not possible for them to make!!!! Err what? 2 employees looked at my phone while i was on a TacoBell website to see what i was talking about and they said that they can't do any substitutions/customizations on the Mycravingsbox even though the website allows you to order it that way! I asked for a franchise owner phone number and the location manager "Roberto" told me to call 1-800-TACOBell and claimed they don't have a phone number to the franchise owner. Lies! No surprise that businesses close when you have employees refusing to provide the service their company offers. Shame. DO NOT GO TO THIS...

Kind of hate this location but another location is 25 mins away so if you are craving tacobell then try to go somewhere else and or MAKE sure your order is correct cause these guys tend to screw up your order....the part that pissed me off was I wanted loaded nachos with onions, sour cream and guacamole and what got was both my loaded nachos without sour cream and guacamole. Customer's service agent Lester was a tool and he was bargaining really pathetic. I had to go back to the location so they can fix my order. And with luck I had a manager who fixed it but if he wasn't there then I would have just thrown my food in garbage and put in a complaint with my...

Nice enough interior. Didn't go into the bathroom because, well, it's a taco Bell, so why take a chance?

My only complaint is that it's a split Bell and Long John Silver's-- so it smells like fish. I no like smell fish. Especially considering the landlocked suburbs of Chicago (yes I'm aware of the great lakes, but I ain't eating no lake fish. It's ocean or don't bother. Actually I don't like any fish, ocean or lake. It's just that ocean fish smell better. Less fishy. If that makes sense.).

Now if this were a Bell/KFC then we'd be in business-- if give it a solid 4 stars. But it's not. It's a taco Bell that smells of fish....