Taco Bell — Restaurant in Mundy Charter Township

I was at this location on March 13th between 815-830pm and my order was made incorrectly. I spoke with the manager(Tyler) and he asked me if I wanted to come back out and that they would correct my order and I responded no because I live to far away to come back so he apologized and asked my name and told me when I return to tell the employee that I spoke with Tyler give them my name date and time that I was there and they would replace it. I returned around 730ish around the first of April and pulled to the drive thru. The employee said unfortunately we will be closing in 2 mins due to staffing issues and stated that they didn’t have any beef chicken nor steak so I smh and went elsewhere to get food! I decided to try again today April 6th 730ish went inside and gave the manager(with blue hair) the info and she said they don’t keep that info for more than a week and Tyler no longer works here and refused to replace my order 😡 If you only keep the info for a week that should have been told to the customer! It’s not my fault they didn’t make my...

Ordered 3 crunchy tacos at drive thru. Paid said thank you andhave a wonderful day. Then pulled of and checked my bag only had one taco. I walked in and asked can we try it again please? The lady responded. We'll remake your order but you don't have to be rude. I explained I didn't think I was rude. That when some guy claiming to be her man started telling me how I should've asked. Now it's when I got rude telling them both I wasn't being rude that she was accusing me of being rude. Then her man jumped up outta his set telling me I needed to watch how I talked to his girl and threatened me. I decided to leave that's when she asked me to leave as I was walking out the door while her man kept running his mouth. I asked for a refund waited for the polite young man to refund me. Drive down the street and got my order...

I’m not one to usually post a review but this is ridiculous. I live literally live behind this store so I go quite often. I’ve ordered through the app now 7 times since opening the new location and I’ve had to cancel my order 6 of those times. 2 times because there systems were down so they could only take cash, 2 times they only had 2 workers so it was taking them about 10ish minutes for a person to get past the ordering spot, and the last 2 times they DIDN’T HAVE GROUND BEEF at a Taco Bell, that’s unacceptable. I’ve never seen a Taco Bell so poorly ran. When it was across the street I never had a problem, must be this...