IDK what I would've done without the staff and the community. By all means that the area see a lot of people of all walks of life. I can't even remember what names of all the staff.
To the young lady with blonde hair, 4 children, and a husband who loves is so genuine and unconditional support for strangers and were so open to helping my self and service dogs, just so we had a place to sleep. The managers are the best. The young gentleman who is the first every time someone singles out because he is throwing tough love and support for the team he oversees. Doesn't matter he just cares about the store and people he manages and there families. It's all on him if it fails. There's not amount of money in the world to compensate for the tight ship he runs. The pride and responsibility he holds glares in his presence and it's very humbling and blessing to see.
There's one other gentleman younger guy who is the real MVP. Truthfully everysingle team member of the arbys were and how much after a traumatic experience of my life I had it's hard to find the right one for the team. But this gentleman who I'm speaking of was so observant and the most selfless person I've may of ever met. Down to the cantankerous customer who just couldn't resist the urge to find the perfect fries and may be just poking the bear to speak with him during a dinner rush of which was understaffed due to other members emergency as well. But he still hasn't been able to neglect one thing and when one unfortunate dog owner saw light of the trauma his dog was bringing to mine. He stopped immediately and handle that situation with the utmost respect poise demeanor possible. All the while still presenting the window, expo, taking orders in the front, dealing with the the customer service skills to the exact perfection, and on top coordinate with the back of the house and restocking, counting burgers, to being a team member and trusting his Cooks with the same thing to make the dream work. Not to mention that they all did this to cleanliness of the entire store. The young man talked to me like that we were best friends for decades. Not only that but he also said the exact advice I needed to get back up and get me out of the sketchiest places to date I've been in and out of the victim mindset. Without questions asked or even me having too he was going to pay out of pocket for a ride back to my place of which I'll call home now. Almost a hour away. Told me that he knew that I was going to be gaining whatever it was and how much he wanted me to come over this hurdle and back to my feet and the strong family and business man I am today.
So many life lessons and blessings to you at arbys showed me and so glad I got to be part of. Chapter of my life that was weirdly like the idea of Tuesday's with Morrie reflection of the reasons and to this thing we call life. I'll definitely be here in touch with you by reviews of where we and my family end up. Please know that you and each one of you even if you think not. Doesn't matter. Were god sent and a blessing I will never forget.
arbys of America and cooperation. Don't skip over this review and the blessings you have on your team. Do the best and go seriously out of your way to impact and make sure whatever it is there lives are made easier like they made mine. I don't know all if your names and I don't need too either. The love and genuine hearts each of you have and hold. Your parents, kids, employment higher level, and on. Are so proud if you as am I, my wife, and both my dogs. Truly love you and the community of murfeesboro. I truly hope you are not over looked here and each of you deserve to be sat down one by one and read this review. You changed one person's life and because of that one person and a stranger you believed in my business is going to be gaining again and you are appreciated and I'll never forget you and I will one day be back to give hugs and show my appreciation when my families whole again and you can see the real deal of the day we met and the finish product of...
Read moreThe general manager Foxx is one of the most unprofessional managers I have ever met. We ordered 8 sandwiches ($70 worth of food) and he refused to give us more than 7 packets of horsey sauce. When questioned why we could not get more sauce with having 8 sandwiches he stated it was a corporate policy. When I requested refund he snapped grabbed a bunch of sauces and threw it in our bag. With a very snide and rude tone stated we do not get enough horsey sauce from corporate but if it is that big of a deal here you go ma’am here is your horsey packets - HAVE A GREAT DAY! When I asked to speak to the gm he stated he was the gm. When I asked for corporates number he refused to give it to me after asking multiple times. He told me I got my way to go sit down. We love Arbys and do not feel this is a reflection of the corporate office but internally that facility should examine their leadership and example they are reflecting. Lead by example obviously is not Foxx’s (the GM’s) philosophy. Outcome- we are all the horsey sauce he gave us except one packet and left it on the table since that location is very passionate about horsey sauce limits. The food was really good even though the experience left us with never being able to look at another horsey sauce...
Read moreGranted My boyfriend and I work the night shift from 10 pm to 7 am at the same place. Therefore its hard to find something open around lunch time which is 2 am to 3 am. Especially when we get tired of work food and want something different. Every other fast food restaurant near us was either closed(Taco Bell) or had a line a mile long( McDonald's). This Arby's is attached to a pilot gas station so we went through the drive through the girl said the system was restarting not uncommon at that time. We went into the pilot to see if we could get some food there. My boyfriend saw a man get his food from the Arby's inside and he was upset because she had said the system was rebooting. The girl at the register was either new or was nervous/overwhelmed which is understandable at the time of night since there is only maybe one or two employees in the place. The second woman came out and helped her and was trying to get everyone's order correct and even apologized to us for the wait and service etc. I feel bad for the poor girl at the register but instead of telling us the system was rebooting could've said to come inside to...
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