Nothing Bundt Cakes — Restaurant in Murphy

Girls working in the store were very friendly and attentive, however our order was messed up which was very unfortunate. We ordered Bundtinis (sp) and got most of the flavors we ordered minus 3. The other note I'd like to add is that the cakes themselves don't fit into the cupcake sized holders so when we arrived to my moms house to celebrate Mothers Day, all of the cupcakes were flipped over and/or sideways which messed up all of the icing....super unfortunate. I even had someone holding the box instead of just setting it in the floorboard or backseat. In the future I'll either only order cakes or take my business elsewhere. The thing I was most disappointed about was the lack of my moms favorite flavors, marble and chocolate chip and considering it was for mothers day, I wasnt too happy. Again, staff is friendly so this isnt a reflection on the front of house girl, but whoever was in the kitchen getting our order ready needs to work on their...

UPDATE: On the same day I posted my review, they reached out to me with an apology and fair resolution. I appreciate the quick response! Will update to 4 stars. :-) I placed an online order for a cake, heart sparkler candle, and an 8 ct serving pack yesterday morning (before they opened) and set it for a 5:00 pm pick-up time. I was running behind and actually arrived around 5:45 pm, but was told it wasn't ready and they needed 5 more minutes. I asked why it wasn't ready so late after the scheduled time, and the counter person said it was a system issue. When they brought out the cake, they were trying to piece together the serving pack, and didn't include the cake server. Also, the sparkler candle didn't work well. Maybe the coating was too thick but I had to hold a lighter to it a long time and it got very smoky before it finally lit, then it only sparkled a...

I walked in to this location last week, and as I was ordering my bundt cake, I noticed someone, I think her name was Tiffany, I'm pretty sure she was a manager because she had a diff uniform, seemed fake and ingenuine, the other employees seemed kind of uncomfy, and as I am someone who personally has had that same look on my face with my past manager (who treated the employees terribly), I can tell she is definitely a bad manager. It was my first time at this location, so I was hoping to give a good review; I would give 5 stars, but that Tiffany character just tipped me off. I wont be returning. I cant stand seeing employees mistreated after my personal unfortunate past with...