I used to really enjoy their food, everything was tasty and fresh. One day I had ordered the herb chicken fried rice for pickup — never had an issue before. This plate had a pebble in it. I had pickup the food a little before close so when I found it (and I mean “found” like I had chewed on it) I the store was already closed so I contacted the next day (when the were closed all-day) to leave a voicemail. I was hoping for a call back but never received one. I figured they just didn’t get my message, so after waiting all week I called again (on a day the were open). The employees kept telling me that their managers were out and the didn’t see anything in the books about it, but that they would put it in there for a call back. I never heard anything. I wasn’t even too upset about the pebble, I was more disappointed it seemed like my issue was avoided and ignored by upper management. I used to love supporting, now I don’t even feel right to go back. Update: I think communication between staff and management isn’t always together. May hear something from one person but the next day no one will “see it in the books,” (referring to when I called about my previous issue…it was never resolved). Again, the food has never been of bad quality, but in the case of an issue, showing up in person, rather than over the phone, I highly recommend. My family still enjoys their food every so often, I hope they fix the issue soon because it’s not a bad place, just may need a bit of improvement...
Read moreWe’ve been here 4 times. 1st time was many years ago - no major issues just didn’t find the food to be anything special. Recently we went as a group and had a great experience: good service and yummy food. Then we returned shortly thereafter but was disappointed that a dish we ordered previously as a group was made with minced meat instead of larger, cut pieces. Upon inquiry, our server explained the chef’s default meat prep method is minced unless if you request for non-minced. We found this explanation to be contradictory because when we ordered as a group, we made NO requests yet they prepared the dish with whole cut pieces. Nevertheless we decided to visit again, and sadly this 4th visit will be our last. They made the gravest mistake of poor/unsanitary food handling. The owner brought 2 of our dishes to the table next to us; we watched one of the patrons eat a couple of pieces of food from one of the dishes; then watched our server remove the dishes after it had been on their table for at least 10 minutes and carried them to the kitchen; only for another server to bring out the SAME 2 dishes a couple minutes later (the food could not have been re-made that quickly and I could see a dent where some of the food was already eaten) and try to server it to us!! We refused to accept the dishes and decided on the spot that trust was lost and we will...
Read moreUPDATE: 2/07/2025
Still the BEST Lao & Thai restaurant in Dallas metro area. I’ve tried other Thai restaurants but Sticky Rice is still the best and authentic place to get nam khao. The owner said they make them fresh to order. No wonder it tastes so good! Their Lao style papaya salad is top notch and so wonderful with sticky rice. The owners and the employees are so sweet and very attentive. They gave us a tote bag, cups and hats with their custom logo on it. For sure we’ll be wearing the hats often.
We order food here once a week since they open a few years ago. By far it’s still the best place for authentic Lao and Thai food. I tend to order the same thing, like my favorite Lao style papaya salad, catfish curry, sticky rice and pad see ew. I always order jeow bong. They have the best jeow-bong in town. Besides the Lao festival, this restaurant is the only place we order jeow-Bong. For the first time, I ordered Kao Peik noodle soup since I keep seeing posted on FB. I always smell and taste any soup first before I put anything in it. I am very impressed how flavorful the soup is! The best part about this soup is that they serve with fried garlic. I love garlic! I can eat garlic like there’s no tomorrow. This...
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