The Honey Baked Ham Company — Restaurant in Murphy

Love a Honey Baked Ham but who doesn't !!! Went on Dec 24 at 11am to pick up my pre paid items. Just walked in, second in line, got my food and left all within 10 minutes. It was very organized. If you hadn't paid for your order, there was a line of perhaps 12 people but the line was going pretty quick. Its so much easier to order and pay on the website for holiday meals. Extremely organized !!! Parking on the other hand was a bear. Had to park by the gas station. People were coming and going and not being very patient. There were maybe 3 spots in the back of the building but mostly were employee parking and the handful of spots in the front. So I had to circle around approximately 3 times until a spot by the gas station became available. Next holiday.....Easter 🐣. Will be back ! Don't forget, they serve sandwiches and such...

Horrible customer service experience! As a place of business who offers services to the public, especially for as long as Honey Baked Ham has you would think they would be better prepared for the holiday rush. I called to ask about ordering meals/boxed lunches for a group of people in need. Not everyone can book in advance, as I found out about their situation last minute. Clearly, the person I spoke with was overwhelmed and not concerned with answering any of my basic questions about catering services. However, she made it a point to state how busy they were (more than once) because "it's the holidays!" Get it together...the holidays come around the same time each year! I get it. You're busy, but you can at least...

Fantastic store! After a ridiculously terrible experience with another Honey Baked Ham location (Coit/Beltline in Richardson) on the day before Thanksgiving, this store saved the day. I arrived at what is probably their busiest time of the year - Wednesday afternoon on the day before Thanksgiving. Yes, there was a wait, but the process for standing in line was well-organized. The store was well-staffed with friendly employees who were obviously working hard to take care of their customers. They were also working hard to re-stock as side items were purchased. And the ham was delicious! This store saved our holiday meal from disaster, and it will be the only location that I use in the...