Rude drive thru employee. Kept ringing me up for what things I did not ask for. I ordered an egg and cheese biscuit combo (which is an actual combo for 4.99), She put a Swiss sausage egg croissant and put no sausage. I told her that was incorrect and said what I wanted again. She then but a sausage egg and cheese biscuit with no sausage (6.99, so I'm being charged for an ingredient I don't want and not getting) She then jumped in and said pull to the window. I said first I'm not doing with my order and second you still have my order wrong. She argued with me that she did not, she had it right because she put no sausage. I again told her she was wrong because I know for a fact there is the exact combo I asked for because I get it like every week. She then said well how much is it I don't see that. I told her and she left it as it and said was there anything else. I said yes once you have my order correct. She told me to just pull to the window and she would try to fix it there. So I said forget it and left because I'm not letting you ring up what you want and I can't see it just for me to get the receipt and you still have it wrong, if I even got a receipt. Then I tried to call them as I left to speak to mananger so they could correct her and their phone number is...
Read moreStaff was rude and messed up our order twice. Had to go back in to get what was missed. They asked us what kind of sauce we wanted for our nuggets and still didn't "put in" the nuggets on our original order. We did NOT get a receipt either time we ordered. Also, they put in the order for the keytag free Jr frosty, but I had to ask about it because they didn't give it to us originally. They practically threw it at us. I didn't mind paying for it if we couldn't produce it, but no reason to be rude about it. Staff is also hard to understand. I would be surprised (based on personality and attitude) if our food wasn't spat in. It definitely felt like we were bothering them just by ordering food and doing business. I am driving out of my way to go to a different...
Read moreGarbage. Waited for 12 min, no biggie I get it, everyone is in need of people. No fault of theirs. That's not what this is about. I ordered ONE burger, a single. And ONE small fry. How in gods name do you eff up that order? Had the literal 2 items I requested it to NOT have. And it was a double. Not a good intro. Secondly, they gave me a bun with blue mold beginning to grow. Is it OK to pay you in Canadian money here in Illinois? No? You ask for U.S. currency? Well, I asked for a single, non expired food item. Is it OK to receive moldy garbage I didn't ask for? No. It's not. Get it together. If people have to wait an exponentially longer amount of time for their order, you should at least have the sense to get the order correct,...
Read more