Dunkin' — Restaurant in Naples

Dunkin’ Donuts at 6650 Collier Blvd has gone downhill. It’s rude manager and unfriendly service. I’ve been going for eight years and they are the least favorite Dunkin’ in Naples. They get annoyed if you return a burnt item, and several times I left and they did not complete my order. This is not good customer service. I recommend you go to the one on us41 across from Walmart so much nicer and great service. Alesha is a very good manager and people friendly. All I can say is I don’t need a hassle when I want breakfast, I need a pleasant atmosphere, they don’t seem able to accomplish that, they have been unbelievably rude, poor management, unsanitary bathroom, several leaks when I’ve been their, Thry rarely come around greeting their customers. So I say goodby and go to where my business is welcome on us 41 and...

Very concerning during a pandemic staff members wearing their masks under their necks. They are fixing people’s food and drink. In this environment businesses should be doing all they can to make their patrons feel safe especially when they are across the street from the hospital. Also team member complained about working their and wanting to know if Chipotle or Culver’s would take them back while also having their cell phone in plain sight while working. Someone has lost control of their team? Disappointed for as much as I truly love Dunkin Donuts. I’ll go to another...

The Dunkin’ Donuts at 390 9th St N, Naples, FL 34102 is an absolute gem! The staff here is incredibly friendly and efficient, always greeting me with a smile and getting my order out in no time. The coffee is consistently spot-on—rich, fresh, and exactly what I need to kickstart my day. Their donuts are always fresh, perfectly glazed, and come in a great variety that keeps me coming back to try new ones. The store is clean, well-kept, and has a cozy vibe that makes it a great stop whether I’m grabbing something to go or chilling for a bit. This location nails it every...