The staff put the pitaya base in the bowl and proceeded to have a conversation with another customer talking over my bowl. The staff took the top off the trash can and put it on the ground. The staff removed a piece of paper from the trash can. The staff replaced the trash can top back onto the trash can. The staff returned to the counter to complete my smoothie bowl with the same gloves on. I said, Mam!!!! Mam!!!! Are you going to fix my smoothie bowl with those gloves after going through the trash can. She stated I went in the trash to get a receipt. I said you went in the trash can Mam. She said yes, just to get a receipt that's all. I said you can not do that. Staff continued to argue that it's just a trash can and all she was looking for was a receipt. She asked do you want me to start over and I said yes. Another customer walked in and I was advised rudely that I would have to wait. The staff serviced another customer to punish me for their improper handling of food. I asked for a refund which was given. The staff member was angry with me because of what they did. They had to contact the manager to find out the process of giving a refund. The staff lied to the manager about why I wanted the refund. I spoke up and said that is not why!!!! The staff handed me the phone to speak to the manager. I informed her regarding what took place and the manager said that the 2 employees were new and she would talk to them about it. No one ever said, how can we make it right, we are sorry for not getting it right, thank you for bringing that to my attention, can we offer you a gift card, I can change my gloves.....Nothing!!!!! All I received was "You are going to have to wait." This was said twice in a condescending manner. I am a travel nurse from Georgia and I traveled from Hampstead because I was craving a Smoothie Bowl only to waste my gas and time with this situation. Just so very disappointing and frightening. I filed a BBB complaint and Smoothie King did...
Read moreI am so psyched for this place! Having spent a lot of time in the south where Smoothie King is much more established, I have been looking forward to having one up here. When I saw the sign go up, i had really high hopes and I was not disappointed! The place is beautiful, the staff is friendly, and the smoothies are awesome. If you're into smoothie places, you need to go here. The smoothie selection is wider than most "smoothie bars" because they don't make a bunch of other things... They do one thing and they do it very very well. The drinks are thick and filling, if you get a protein-based smoothie it's a meal unto itself. If you've never been to a Smoothie King I highly recommend you go...
Read moreI have had monthly doctor appt and pass by Smoothie King in Nashua on my way home. This has been my “reward” for my less than pleasant appointments. I have tried a few different smoothie bowls while my husband sticks to the traditional smoothies since he has to drive. When I say this place is absolutely a wonderful find I am not kidding. Fresh and delicious healthy ingredients and lovely friendly staff. We always take to go so I can’t speak to the atmosphere other than to say it’s very clean and the staff are super friendly. I only have one more appointment and then I will have to find an other reasons to be in Nashua!! Highly...
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