I visit Brentwood, TN for a few days roughly once a month for work. My favorite lunch spot is this Firehouse Subs. Since the one closest to our house in Louisville sucks and we won't go back there, this location more than makes up for those shortcomings.
It's about a 3 minute walk from the desk I occupy to this Firehouse Subs. That's pretty ham dandy!
I have a favorite menu item and that is the Spicy Cajun Chicken sandwich. I have it at least once while I'm there. The chicken is warm, the bread warm and toasty, and there's some kind of magic going on there in the rest of the ingredients because once I arrive in Brentwood after my drive down I literally can't wait to get lunch. I think, too, that the jalapeños have a lot to say about that great taste.
The staff I've encountered here has always been GREAT. Everyone is hustling to take orders, preparing food, and make sure the dining room is kept clean. This place can be crazy busy for lunch, but it's never felt rushed. Every person working is focused on keeping things moving and keeping things in order.
Since Firehouse Subs was created by firemen, the décor lends itself well to that, with few pieces of fire fighting equipment decorating the walls, red fireman helmets, and a red-and-while motif. And, for kids, a free plastic firemen's helmet.
I'm glad this location is so freakin' awesome. It also makes me wish that the one closer to...
Read moreThis place was absolutely filthy, almost every table had half eaten food on it, and the sticky floor had bread crumbles everywhere along with empty wrappers.
I ordered in store, at the counter a regular club to go. I work across the street, so I didn't open my sandwich until I got back to work. They gave me the wrong sandwich, a meatball sub. I called them to let them know they gave me the wrong sandwich, and that I was going to bring it back for my correct sandwich.
I was told no, they could not do that since I had accepted the sandwich. If I wanted the correct sandwich, I would have to purchase another one per their policy.
Good to know that their policy says if they screw up your order, you have to pay for another sub for them to get it right. Good thing that Jersey Mike's is right down the road, because that's where I'll be going...
Read moreGot food poisoning from my turkey bacon ranch sub yesterday. I felt nauseous about 10 minutes after eating it. Had to go to a holiday party and I continued to feel nauseous for hours. Didn’t eat anything at the party, had to leave early because of how terrible I felt and the rest is your typical food poising story with the stomach cramps, vomit, aches, etc. We ate at another location over a year ago, and our friend who was there with us experienced the same thing. Food safety is serious! Please train your staff better on this! Unfortunately, this experience ruined it for me and my family won’t be...
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