Sip Café — Restaurant in Nashville-Davidson

Within 8 months I've came here maybe 10 times. Always for coffee. First few times the coffee was really good, but after that wasn't so great. Which was disappointing. I noticed when it's certain staff, the coffee isn't great, along with the experience, rude, unfriendly and unhappy staff, coffee always is not that good. There are some employees that are very friendly, and on those days the coffee is great. My expectations when going here are that I never know if I'm going to get good coffee or not, as well as not knowing if the experience will be good or not. It's always inconsistent concerning service, taste and vibes. After my visit today, I decided to stop giving them chance after chance. Went the drive through and waited not long maybe 2 minutes for someone to greet me. Unfortunately I was not greeted at all, instead the female employee just opened the window and just looked at me, didn't say hello, not one word, just stared at me. So I had to say hello and how are you to her first, she said fine and didn't ask me how I was doing. Had a hateful look on her face and was rude in her body language. I told her what I wanted and then she told me how much, I paid her, I said thank you and that was literally every word said. That's it. I felt I was the only one talking, felt so uncomfortable, like she didn't want me there, like I was an inconvenience to her, I felt highly unwelcomed. I don't know what her problem is, I felt her problem was with me when there was no reason for her to be like this to me. I get we all have bad days, but when you're at work and especially customer service, you have to do your job and part of your job is communicating with customers and showing hospitality...even if you're having a bad day, we still have to do our jobs. Even if you have to fake it, do your job! You get paid to show hospitality to customers and when you don't do that, you aren't doing your job .Which is horrible for the owner of this business... It's disrespectful to the owner after they've given you a job that supports you and pays your bills, for you to be ungrateful and not do what you're paid to do. After someone gives you a job, all you do is ruin their business and chase customers away, and are rude and mean and disrespectful to their customers. That is so disgusting and people like this should be ashamed of themselves after someone gave them a job. I feel so bad for the owner here. Hopefully the owner can start to weed out all the employees who are not doing their job, and are ruining their business. I felt to be very detailed and very opinionated because it is much needed and I hope the...

Everyone who is a Local Knows to Come here!! I mean what can be better than Ice Cream AND Coffee all In One Visit? They've got the RIGHT Idea!! I love waking up, and coming here. The Coffee is So Robust and Flavorful. I really like to come here and Read my Bible and this is the PERFECT Environment to do so. Non-Judgmental and Friendly! From every aspect. Even with my Kiddo, they were so Nice and Interactive, helping me with my Coffee to the table and being patient with me. Upon arrival there is so much to read about on the bulletin boards. And there was a good amount of parking.

Chris, Claudia and Mary are the Dream Team!! They work so diligently and I Admire that! Always making sure the customer is satisfied and answering any/all questions. I never realized how hard it is to make a Cappuccino so Fancy!! lol!! They tried their best and I admire them for trying. I don't think I could do it. I commend them for working so hard and Showing good morale and Team Effort!

In the back they also bake and make their own pasties and bake goods... If you're stopping through Nashville, you've GOT to see what's brewing here! The Ice Cream is so Flavorful and Rich- tasting. So refreshing, the Hot and the Cold, put together!! Many Flavors to choose from! There are Bathrooms, and outside seating!

Thank you so Much, Chris, Claudia and Mary!! -Mrs. Burgess Pros:

-Lots of Seating! (Indoors and Outdoors) -Bathrooms -Quaint, Laid Back, and Comfortable Atmosphere. -Taste of Coffee was Flavorful and Phenomenal. Not Bitter and Was The "Meanest Bean" I've drank in a Long while. -Sweet and Friendly Staff -Ice Cream is so Robust and Delicious!! -Coffee AND Ice Cream!! -Plenty of Parking -Great Location, (especially when on your way to work) Drive...

I should preface this by saying, I've been a customer at Sip for years. Today, I was tasked with getting coffee for work. Admittedly, it was a lot of drinks but I gave them a heads up & also mentioned I would leave a nice tip. I was immediately treated like an inconvenience by the cashier.

After I paid and left a $16 tip on a $75 order, I was apologetic about the number of drinks. The cashier rudely said to me, "Yeah, we aren't really the place to handle this many drinks." I'm a band assistant. I go to Sip every time we have rehearsals because they can handle this many drinks. I always try to go in the afternoon when they are less busy, NEVER in the morning do I order this many drinks. I always tip at least a dollar per drink.

When they finished making my drinks they called out "150 drinks!!" I honestly can't believe I was being shamed for simply being a customer and supporting my local coffee shop. Trust me, I didn't want to be ordering that many drinks but I was just doing my job and apparently expecting too much for them to do the same in return. I promise never to inconvenience them with my...