Cinnabon — Restaurant in Nevada

If I can rate a zero, I would. Just left very upset. First off Cashier missed one of our orders. I mentioned she missed a ice coffee and she snapped back, well you didnt order it. I had her charge me one and she turns around and starts bickering to her coworker about it, her co worker looks at me and rolls her eyes. While waiting,she AGAIN got someone else's order wrong!! The girl that rolled her eyes was making my coffee and asked me if I wanted whip cream, I said no. SHE STILL PUTS WHIP CREAM!! At this point my husband was over it and told me to bite my tongue and leave. I'm in awe they would hire people like this. No customer service acting like they are in high-school, so immature. The workers there act miserable. I would hate for someone to go through what I...

This Cinnabon was inside Harrah's Laughlin. Turns out, the guy that waited on us was the owner. Lazy, apathetic attitude. They had no butter, and charged $8.50 for a cinnamon roll. Charges an upcharge if you use a credit card. Complained about his customers and the public in general out loud. Had ear buds in both ears and was tuned out, listening to music. Said he makes money in the summer only, but the rest of the year it's a charity exercise. Nice. Buy an In-N-Out...

The guy that works the afternoon from 4-9 is amazing knows his job and how to interact with the customers in my opinion no one has customer service skills anymore. This guy could teach a class. the customer service is 10 stars! From me! Thank you for making our shot experience at Cinnabon great...