Happy Wok Restaurant — Restaurant in Nevada

If I could give this place zero stars I would. I received a flyer for this place in my mail and I thought that I would give it a shot. Advertised on the front of this flyer, it includes several items that are considered free if you make certain purchases. When I placed my order for delivery, the person I spoke with didn’t mention anything about that.

I was a little confused after the order was made, so I called back and the phone was handed off from the person I spoke with previously, to what I’m assuming is was an owner or manager, a female, and she was pretty rude. She basically told me that it’s my responsibility to mention the free items, even though it’s posted all over their flyer (you would think that they would ask you what you would like since that is what’s advertised). The lady got rude and told me to calm down, despite “being calm”. She explained the driver already left, but if I wanted to cancel my order - then fine.

Now I was not suggesting that I wanted my order canceled, but after her rude attitude and unprofessionalism, I was not willing to give her business one red cent, though I did feel bad that the driver had to come all the way to my place for nothing.

With this whole Covid thing going on right now, I’m sure a lot of restaurants are close to suffering from lack of business and they would appreciate any that they could receive. Apparently this lady is not in that boat and could care less. I would not recommend this place...

3-17-22 Well let's just say it was not great. Actually it was quite possibly the worst Chinese food we have ever had delivered. We had it delivered through GrubHub and we didn't receive our barbeque pork. When we called the restaurant to let them know, they blamed it on the driver... the lady on the phone at the restaurant said " I know who your driver is, she is the "fat" lady" Really? She accused the driver of untying the bag to steal the pork. Wow! On another note, the restaurant's page says you get free crab Rangoon if your order exceeds 15.00. When we called to let them know about the missing pork, we asked why our Rangoon wasn't free, the lady said that we didn't mention the promotion when we ordered... What? It doesn't explain having to "mention" the offer when ordering. Just bad business practices! They did offer to give us a credit that we could use on our next order which would be fine if the food was good enough to warrant ordering again but it is definitely not... Overall bad experience. We will definitely not be ordering from this...

I am not one to bash any business for anything I may have disliked. After spending $89 for the disgusting, greasy food they served, I felt the need to express my experience and possibly save others in the future from wasting their money and time. We ordered orange chicken, sweet and sour pork, lo mein, pork fried rice and egg foo young. Of everything we ordered, the hot tea was the best part of the entire meal. And, considering how the owner huffed at me for taking a straw for boba tea instead of a regular straw, I chose not to send any of the food back after just 1 bite. I cannot imagine the cost of one straw (for boba tea) for her business to lose out on, so I didn't feel the need to send even just 1 dish back. A good majority of the food remained on the plates they were served on after paying the bill, along with the to-go boxes we were given. I do hope this review can be somewhat of a help; and I strongly suggest choosing a different restaurant that is actually...