Jimmy John's — Restaurant in Nevada

Do not order from this Jimmy John’s. They use Uber and Uber stole my food. I called Jimmy John’s to fix the situation and they told me I had to wait until it’s past an hour to request my order be voided. I inquired about contacting corporate because this was not a “freaky fast” delivery by any means. The guy on the phone and the Store Manager “Brando” could not even provide me with the number to corporate and neither knew the store number so I could at least attempt to properly identify the store when I reached out. What annoys me the most is that they are aware of how shady Uber is but yet they still utilize them. I’m so done with ordering delivery from these places, especially if they are using Uber. It’s insane.

I’ve included my text message convo with Uber so you all can see just how ridiculous they are. They never wanted to deliver my food to begin with.

And don’t worry Jimmy John’s Owner…I’ve left my feedback on the...

First impression and 1st time ordering. Kierra, answered the phone and hung up on me before I finished my address. I called back and asked to speak to the manager. She said she was the manager. I said, "The one that just hung up on me?" She said, "I didn't hang up on you." I gave her my order and she attempted to run my card and hung up on me again. I called back and she said it didn't go through and asked if I would like to try again. I said yes, after giving her my card info, she hung up on me a 3rd time. I called back and Malcolm processed the order. She then gave the delivery driver the wrong unit number delaying the arrival of my order. She never apologized or took ownership for this COMPLETE LACK OF...

First time coming to this location or even trying Jimmy John's. First experience with a Philippino girl looked tomboy didn't greet us when we walked in, she was already making sandwiches and still didn't acknowledge us, in walks another male customer and the guy asked her is she the only one working and the worker replies "apparently". Her help finally shows up. 10 minutes later we get our order and our order is wrong. We odered three sandwiches and got 2 only. I told the same worker we odered another sandwich and she replied "k". Oh, Forgot to mention when we ordered our food, gave her $40 cash and she roughly put the change in my hands almost dropping my...