SOHO Sushi Burrito — Restaurant in Nevada

This WAS in regular rotation in my restaurant lineup. I found the food to be good and the service to be cheerful and kind.

None of this is true now. Prices have gone up (which is understandable given the state of things) , food quality has lowered (when you can get it), and once great service is horrid.

You can never order in store because their system is mysteriously always down. But they want you to order online while standing in the store.

Ordering via their system works until you show up and your order is gone.

You can't order via phone because they won't answer and you get an answering machine.

I literally can't do anything without someone snapping at me here. And I literally can't order anything. Yet I see others receiving food.

This is not the first, second, nor third time that this has happened. Am I banned from this restaurant but no one will tell me? Do the owners know or even care about the state of their place?

I won't be going back...

Hmm I've been doing food deliveries for years and have picked up from this resturant so many times. Yet today two lil ladies told me that the restrooms was for employee use only. Mind you I'm a young black woman they didn't even speak to me when I told them what order I was there to pickup for. I'm leaving this review because I've never once been denied the restroom while doing food deliveries unless it was out of order. Hmm a bit prejudice if I may add normally the younger employees are super friendly and its a seamless transaction and I'm able to use the restroom while I wait not today. Shame on you two gals do better how disrespectful! Tighten up and speak to your team about treating people with respect because what if it was an emergency ir my cycle was on. Oh and update because they wouldn't even look me in my face or listen to me properly they gave me the wrong order I was picking up for a Sydney and they gave me...

This is my first time visiting SOHO sushi burrito, I got their North Shore Poke bowl and was pleasantly surprised! Although making your bowl sounds so tempting, I have to say that their menu is a little more confusing than any other poke place I’ve been to. Also, their display of the ingredients that you can add to your bowl is very limited space so that’s why I opted for their pre-set bowls. Their North Shore bowl tastes pretty good, except that the salmon are chopped into little pieces, which for me, it’s too small to have a good chew/texture. With that said, their spring mix is fresh, rice are made perfectly, sauce are on point, portion is pretty decent.

Overall, I’ll come visit again if I just want decent sauce with pre-set bowls/burritos. I would visit other establishment for better...