It was a cold March morning and my balls were shivering. I was walking across the street when a hoodlum walked next to me with a cup labeled coffee bean and tea leaf on it. So I went up to him and said hey baby girl where did you get that coffee from and then he said meet me in the back alley and you can work that thang for this coffee. So bb girl and I went behind the alley way I shook my thang and he gave me his coffee. When I received the coffee it had a lot of backwash in it but it created extra flavor in it so I enjoyed it a lot. But anyways when I was drinking it I was like dam girrrl who made this dam coffee this be hitting different. This slaps harder than my mom. So I jiggled my thang into this coffee bean and tea leaf building and was greeted by a midget named Nyah. I was very confused when I walked in and heard someone talking because I couldn’t see anyone over the counter so I looked below and I saw this 4’2 4 eyed girl talking to me. So I said hey what was this coffee and she said it was a large caramel latte. So I ordered one and it came very fast and it was so good uhhhh. I left that Nyah girl a tip and decided to award her with her amazing customer service and give her a step ladder so her customers could finally see her. I felt bad for that short little girl. It must suck not being able to ride on any rides at Disneyland and not be able to reach the top shelf.But anyways great customer service and I’ll definitely be...
Read moreI used to get great service at this location all the time, but the past few times I've gone they have gotten my drink order wrong. When I went back a couple days later, I mentioned to the manager that they got two drinks from my drink order wrong last time ($10 worth of freaking coffee) and she said I should have said something sooner (maybe I should have, but once I leave I'm too busy to drive all the way back for a coffee) and she couldn't "prove it". I was a little irritated she was insinuating that I lied, but whatever I got my coffee and headed to work. Now this order is correct, but the ground up espresso beans are so hard they feel like grit. You can't even chew them. I think I'm done with this place. You wait at the drive-thru forever, the service is hit or miss, and the drinks are wrong...
Read moreActually I would like to give more stars, however, I was meeting a couple of people there to discuss my mom's memorial. When I went to sit down every table & every chair was dirty! I had to pull wet wipes out and clean the table and chairs. The whole time the young ladies behind the counter were just talking & laughing (loudly) amongst each other (no customers). When my niece and the pastor arrived they ordered their drinks and we sat down to discuss the service we were planning. Unfortunately at times I could barely hear him because they were so loud (goofing around). I don't have anything against relaxing while you can & talking with each other about whatever. When there are customers in the establishment I think a little consideration would be appreciated. 2 stars & that's for the...
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