Dunkin' — Restaurant in New Braunfels

Second time in three days that I’ve been here because I live close by. The first day I go through the drive through I asked how many of one kind of donut they had, she tells me five I’m cool with that I asked for one more of another to make a half dozen. We get to the window she says sorry we only have three -_- it only took a hand to count to five how did you mess that up, Congratulations my six year old nephew can count higher than you. Today we go in to grab the new sugar maple bacon sandwich. When we walk in I was pulling my phone out to open the app because I couldn’t remember the name of it the lady at the counter was rude and said when ever y’all are ready let me know with this nasty attitude and walked away. About thirty seconds later we were ready and she was know where to be found, a different lady came up to the register and rang us up and didn’t have much of a different attitude. We get or food and drinks the hash browns tasted like potatoes soaked in old dishwater and both of are lattes we nasty I brought mine to the counter and asked them to dump it out. Without hesitation a third lady said just leave there I’ll get it in a minute not asking what’s wrong or if/how they could fix it. We finally just left and my husband just threw his away when we got outside. This is by far the worst experience I’ve ever had at a...

I like Dunkin for several reasons. First of course are the great donuts and coffee. They do sell so much more however! Second because I like to order ahead on the app, pay on the app and go to the drive thru to pick up my order that is ready for me when I arrive. Third because if I want a break, I can go sit inside the store and eat there. I seem to think they have a table or 2 outside but can’t recall. This location sometimes has a line at the drive thru but usually moves quickly. I have tried some of their items with eggs and like them. Breakfast seems to be my choice here, I don’t know if they have lunch but they add so much to their menu that they probably have a lunch sandwich like they do breakfast sandwiches. The options here are many now, not like when I was young and remember when they only offered donuts and drinks. I don’t get here as often as I’d like because we’ll SUGAR, but now with so many other things, I love using the app to see all my options. Employees have always been nice and friendly here. The tables are usually clean and there is a place for me to sit if I choose. If you haven’t been to a Dunkin in a while you will be pleasantly surprised. Try it, you will find something you...

What a horrible excuse for a Dunkin location! I went in to order a dozen. Line was short and moved quickly. That's when everything fell apart. The young girl at the counter was clearly annoyed that she had to wait on me. They had a HORRIBLE selection. Out of almost every popular donut. NO maple anything, no chocolate cream, no sprinkled anything.When I asked her if they had any maple donuts she turned her head towards the back of the store and mumbled something unintelligible. I picked some random donuts and a few drinks. I gave her the money and when she handed me my change she basically dropped it on the counter. 'HAHAHA...Oops!' Yea... Hopefully this Dunkin will get some good management in place soon. Next time I'll remember to drive the extra mile to support a local donut shop with cordial employees and management that appreciates customers. As an added note...now that I got the donuts home half of them are stale, old and dry. Not to mention the filthy box and the smashed glazed donuts as the counter girl wanted to get all 5 glazed in one grab. Again, thanks for reminding me why I will drive the extra distance to support a...