On The Border Mexican Grill & Cantina — Restaurant in New Brunswick

On The Border Mexican Grill & Cantina consistently delivers a delightful dining experience that captures the essence of Tex-Mex cuisine in a vibrant and festive atmosphere. This restaurant is a fantastic choice for anyone looking to enjoy a fun, flavorful meal in a lively setting. Highlights: Delicious Food: The menu at On The Border is packed with Tex-Mex favorites that are both tasty and satisfying. The fajitas are a standout, arriving sizzling and accompanied by a variety of fresh sides that allow diners to customize each bite. The enchiladas and tacos are also highly recommended, filled with fresh ingredients and covered in savory sauces that are rich in flavor. Friendly Service: The staff at On The Border goes above and beyond to ensure that every visit is enjoyable. Their warm welcomes and attentive service contribute significantly to the overall dining experience, making guests feel valued and well cared for. Great Atmosphere: The restaurant’s decor, inspired by Mexican culture, along with upbeat music, creates an inviting and fun ambiance perfect for dining out with friends or family. It’s an ideal spot for celebrations or casual get-togethers. Special Features: Exceptional Drinks: On The Border’s drink menu is a highlight, featuring an array of signature margaritas and cocktails. These drinks are the perfect complement to the spicy and rich flavors of the food, with the happy hour deals being particularly attractive for an affordable outing. Generous Portions: The portions at On The Border are generous, ensuring that no one leaves hungry. This, combined with reasonable prices, makes the restaurant an excellent value for the money. Overall Impression: On The Border Mexican Grill & Cantina is a top choice for anyone in search of a genuine Tex-Mex meal in a cheerful and welcoming environment. The combination of delicious food, friendly service, and a festive atmosphere makes every visit a memorable one. Whether you’re there for a quick lunch, a leisurely dinner, or drinks with friends, On The Border promises a positive experience that will keep you coming...

The system (or lack there of) that this restaurant uses for putting your name in is ridiculous. We called at 5:00pm. They said there is no wait and they don’t take call aheads. We get there at 6pm and watch as three parties of our size get seated before us after each just walked in after us. When we asked why, the woman at the front said “they called ahead.”

When we asked why they were seated, this same hostess said “they called ahead.” She went on to tell us that they only take call ahead’s when there is already a wait which is both inefficient and stupid.

The fact is that this hostess makes a terrible impression for the restaurant. She didn’t move the whole time that we were waiting, which was more than an hour. She was just screaming peoples name once without checking the bar and other people missed their name being called because they didn’t hear her. Her system was using a crayon on a napkin to take peoples names. She was crossing things out out of order, and seem to have no handle on what was actually happening.

Fortunately, there was Richie. He was really helpful, and after we told him what happened he made sure that we had a table very quickly. He was really wonderful. But this hostess who did not move from the one spot she was in, didn’t make sure that people could hear their names, and didn’t stick to the order that was on the napkin she was using was really terrible. He was really helpful, and after we told him what happened he made sure that we had a table very quickly. He was really wonderful. But this hostess who did not move from the one spot she was in, didn’t make sure that people could hear their names, and didn’t stick to the order that was on the napkin she was using was really unhelpful.

After this, we had a nice meal with a really good waitress. But getting to our table was a disaster. This restaurant really needs to have buzzers or some other form of taking peoples names when they come in. Either take reservations or don’t. Don’t have this ridiculous call ahead system that apparently is only valid when there are already...

I went here with six individuals at about 45 minutes before closing. I could tell from the moment we walked inside, things would not go very well. There was trash all over the restaurant floor including brooms and the things they sweep the trash up with they were lined up all over the restaurant about 10 of them everywhere. The bathroom was quite dirty with trash scattered throughout the floor. We asked for chips without salt and was told, it was too late that they're about to close, which is not true, they do not close for 45 minutes. They did continue to bring chips loaded with salt, but refused to make us chips without salt, as they said the fryer was are already turned off for the evening. The food was barely edible, as we received whatever they could put together. If we had not walked in they were in the process of closing up shop. Our bill came to over $100. We could have had a better meal at Chick-fil-A. You could walk into a Chick-fil-A or go through their drive-thru at 5 minutes to 10 just five minutes before they close, and they will never tell you that are fire is turned off as we are about to close and leave trash scattered throughout the restaurant with brooms and mops everywhere. Several of my friends who came for dinner that night said to me, I will never go back to that restaurant again oh, that's very sad because it's very bad for business. Me personally, by the time I got home I started to feel in my stomach, I'm assuming from something I ate. The next morning I didn't feel so great either so I wanted to write this review so that others would know about how we were treated. As I said previously to other companies, if you cannot respect your customers, then you do not deserve to have any. Whoever reads this review, just know, it was not intended to be rude and anyway, what to advise you of one of your paying customers who received awful customer service, and up awful dining experience. Have a...