Burger King — Restaurant in New Orleans

On July 1 I went to Burger King at around 10:15 P.M.. There were two vehicles in front of me that oordered. when it was my turn, the woman told me that they were doing shift change and it would be 20 minutes. By the time the two orders that I was stuck behind, went through, 15 minutes had passed. I went around and got behind the three vehicles that were now in front of me. She took those three peoples orders, when it was my turn she told me that they were only doing Mobile orders only. I realized the first two people in front of me were black and the three people the second time we're also black. When I told her I'm the same guy and asked her what is going on, why is she not talking My order after she took two people in front of me and then the next three people in front of me. She Call me they were too busy and couldn't help. I went back around and watched frome the parking lot as she denied The next white person in the drive-through and then accepted the next four black peoples orders. I honestly could not believe what I was watching. What the hell is going on at Burger King? how can you have racist people working at your drive-through. Please owners of the franchise look at the cameras and you will see I am not exaggerating. I cannot believe this just happened to me. What kind of racist people are you guys hiring. I will never go back to Burger King again. Hopefully I can get in touch with someone in charge of the franchise because this is...

I've never bothered giving a bad review for a business, but this is easily the worst service I've ever gotten. I went to pick up an online order. When I arrived, I gave them the name on the order and repeated it multiple times when they asked. They told me they were "working on it". I waited at this store for ALMOST AN HOUR. After a long wait, I went back to the counter to ask what was the status. They, AGAIN, asked me for the name. When I told them, they said that "someone already picked up the order." They only said this after I gave them the name multiple times and ONLY AFTER I WAITED FOR AN HOUR. I showed them my phone to prove that the order was for ME. They pretty much just said "Oh well" and refused to do anything to resolve the issue when I asked politely for clarification. I was confused, so they just disrespectfully walked away from me and ignored me liked they couldn't be bothered. At first, they told me they "had the order" and were "working on it" at first, saw me waiting for nearly an hour, and then told me they couldn't make it for me only after an HOUR, then acted like they couldn't be bothered with me when I was confused by that. This really crossed a...

There should be a way for clients to contact the owners of franchises, in order to inform them of poor, unsatisfactory, disrespectful and repulsive services rendered to them by your employees. I've frequented your restaurant for years, but after today I will never return again to support your business. I'm 62 yrs old, college educated, a great grandfather and not asking for anything free , but instead, chose to come out in bad weather to purchase dinner from you. I had my change literally thrown out of the window to me by a young woman with a horrible attitude. I called the store and was hung up by the person impersonating as the manager. Most people don't say anything and allow tgese kinds of actions to continue, today the buck stops here. I plan to contact every agency and person I know and inform them of my experience. My name is E. Charles Jones, and I 've lived in this...