I work for a local university and needed to order food for a group of about 20 students and two faculty/staff members. I called ahead of time about placing a large order for pickup and I was told that placing an order in person would be cheaper than doing so online, because Uber Eats raises the prices. I appreciated that tip and I asked if they took Apple Pay, and the person I spoke to on the phone said yes.
When I arrived at the restaurant, I put in my large group order, tried to pay with Apple Pay and it didn't work. It didn't work when I tried to use my work card, nor did it work when I tried to switch to a personal card. They asked if I had a physical card that I could use and I said not at the moment, which is why I called ahead and asked about Apple Pay. I left the establishment, signed out of my Apple account and signed back into it. I then checked to make sure it was working at another local business and, indeed, it was. I returned to the restaurant to try paying for my order again and the credit card machine was still strangely not accepting my Apple Pay. At this point, the person at the register who was ringing me up did not offer to reset the credit card machine, even though I mentioned I had just used my Apple Pay another establishment and it worked.
I returned the next day, after testing my Apple Pay at a gas station just before going in and I went to place my order again and the Apple Pay was mysteriously still not working. I let the same cashier know again that I had just used it at another location and there must be something wrong with their system, to which the cashier just ignored what I was saying and asked if I had a physical card, which I did this time. They take the card and look at it very closely and then run the payment. That credit card worked and I was able to place the order.
I really don't want to make any assumptions, but this cashier at no point tried to reset the system when my Apple Pay didn't work and also wouldn't key in the credit card information the night before. He said they don't do that. Fair enough. However, I find it suspicious that my payment method suddenly worked when I arrived with the physical University stamped credit card from where I said I worked. I think this cashier thought I was trying to scam their business and was rejecting my payment on purpose. And I don't want to assume that it was racially motivated, but I am Black and the thought certainly crossed my mind.
At the very least, this person's actions were bad business practice. If a customer tells you that their form of payment works and you reject it on two separate days without trying to do any troubleshooting on your end, that's bad business. And, if they had a policy that mandated a physical card be used for purchases above a certain amount, I would have been happy to honor that. However, no such policy exists and I cannot help but believe that he assumed I was trying to scam him with my Apple Pay. If it was racially motivated or not, I had to come back in the middle of the day on a different day just to pay, which was extremely inconvenient. Not satisfied with my...
Read moreSimply put - THE BEST. I just moved here from Florida and have been trying different Vietnamese Restaurants around NOLA. I was so pleasantly surprised today to have freshest, most flavorful pork bahn mi. In fact, I ordered the 5 Spice Pork Belly to share with my son and we ordered a second bahn mi because it was so delicious. We tried the Lemongrass Pork Belly and it was equally as good. My son likes spicy foods and preferred the 5 Spice over the Lemongrass. I was happy with both. We also got a rare beef pho that was amazing with flavor. Robert and Michael were incredibly friendly and the service was great. One of the cleanest restaurants we have eaten in around NOLA. They have only been open 10 months. I can truly say it was one of my favorite meals in NOLA and we will go back, FOR SURE. If you are looking for really cold beer and fresh flavorful food at really good prices, I can highly recommend Le's Baguette Bahn Mi Cafe. Try it, you won't be...
Read moreSuper solid place in New Orleans for Vietnamese food - super cheaply priced and the waiter was super funny - he came over and said hi to our group a few times.
Good: I got the vermicelli dish and I really liked the lemongrass chicken - it was quite tasty and was a big portion size. I also tried the pho and it was similarly tasty - I wanted to drink all of the soup in the dish which is a rare thing that happens with a pho place.
The bao also tasted really good - we got a bbq bun. It was small, but tasty and savory.
The best part is that the food arrives super quickly here! Almost no wait time.
Bad: It's super casual, not so much seating inside so we had to split our group of ten.
Overall a really good experience and really would...
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