Bob Evans — Restaurant in New Philadelphia

I recently visited this establishment for the first time in several years. While the food and service was fine, I was concerned by a conversation I overheard while checking out. A young employee appeared to be expressing frustration over receiving paychecks that did not reflect the number of hours she had worked. From what I could gather, her concerns seemed valid and warranted a respectful discussion. Unfortunately, the individual at the register, who I believe may have been the manager, responded in an unprofessional and dismissive manner. Rather than addressing her concerns with empathy and transparency, he spoke to her in a demeaning tone, attempting to downplay her experience and invalidate her frustration. This interaction was troubling to witness and left a lasting negative impression. As a customer who was actively supporting this business, it was disappointing to see a member of management treat an employee in such a way. Out of respect for fair labor practices and workplace integrity, I can no longer support this establishment. I sincerely hope that leadership takes this feedback seriously and works toward fostering a more respectful and supportive environment for all...

For being mothers day I was surprised there wasn't a wait at the door they sat us instantly. Our server was absolutely amazing super friendly got. The kitchen got our food out to us pretty quick. The main problem was the food, the home fries were burnt and hard, either as if they sat in a warmer all day or fried way to long. The hash browns weren't cooked all the way, the French toast was still soggy and the fries weren't fried long enough at all. I understand it's a holiday and they were just trying to get everything out a decent speed I work in a restaurant as a server myself, but food quality matters, and should be inspected before being served. I can't remember my servers name but she was fantastic she even offered to get the food remade but my grandmother isn't the type of person to get food remade she just didn't eat...

I had to edit my review today I've been going here for years. This used to be a four-star 5-year-old review I had on here. I got their apple caramel pancakes and it was the most disgusting meal I've ever had their this Bob Evans has been going downhill for years now the portions are tiny especially for what they charge you.... I had four flat as cardboard pancakes 6 Apple specks barely any of the caramel sauce no whipped cream the presentation was absolutely ridiculous the waitress shouldn't have even brought it to my table.... I'm just so sick of going there to this location specifically seeing the pictures in the menu and then receiving almost garbage.... Granted they took the pancakes off my bill not really the point they should be ashamed of themselves in the kitchen. I should have taken a picture of...