Anarkali — Restaurant in New York

If I can give zero stars, I would. I ordered chicken tikka masala and garlic naan bread. Having ordered it countless times from other restaurants, I was expecting a thick delicious creamy sauce. Instead, I got a watery red sauce with UNDERCOOKED MEAT. After having to chew the meat way too many times, I realized once I cut into another cube of meat that was undercooked. Things happen right? I gave the restaurant a call where the man I spoke with informed me that is the way the dish is served. I stressed the meat was undercooked and he was welcome to come and get it for inspection. He once again stated that's the way it is served. Okay, so this restaurant serves undercooked meat by its own admission. What's worst? He at no point offered to make it right at all. Informing the general public so we can protect ourselves from food poisoning or worst. Makes me wonder what else could be going on in there. I will reach out to the health department. For now, order...

I have ordered here once before and had no complaints, but this time I ordered and the food was inedible. The chicken tikka masala I ordered was flavorless and watery. The chicken was tough and hard to chew. I have ordered this same thing before and it was nothing like this, so they must have made a mistake. On top of this there were multiple thick black hairs strewn about the food. They also added food that I didnt order and I was forced to pay for it. When I called them to let them know, the person on the phone yelled at me and called me a liar and accused me of “placing the hairs there myself” and tried telling me that I DID order the extra food. I asked for different food or a refund and the guy hung up on me. I’m still in shock and cannot believe the way he spoke to me. There are so many other great places to order from in this neighborhood-whatever you do, don’t...

The most awful service I've ever experienced. It all started after I got a promotional coupon for dinning in this restaurant.

The first time I came there I was told that this coupon is not valid for take away (wtf!?, but ok), though at that time there was no customer because of the late hour, the guy said that we can sit and eat in there.

So I decided to give them a second try and actually dine in there with my family. But when we arrived there for the second time we were informed that it's unexpectedly closed and no explanation why. On top of that when asked they couldn't tell what their actual working hours are, either because of utter ignorance and incompetence or simply lack of English 😅

So, future customer, beware of this restaurant. As it has no fixed working hours and no competent workers which can give you meaningful answers...