Great Bagels/Frustrating Experience I really would like to give this place 5 stars because they do have great food, however every single time I go in here, it feels like an ordeal simply placing an order. The main point of my frustration is that they don’t seem to pay attention to you.. they ask what you want, and then like clockwork they turn away from you while you’re trying to explain the particulars of your order, missing the details of what you want, which subsequently leads them to asking you repeatedly what you ordered, like it’s your fault. God forbid you order more than one sandwich.. it’s like “ hellooo, I wasn’t finished!” They’re just kinda rude and I always leave there feeling angry and betrayed as a frequent customer.. maybe it’s time to find another bagel spot. And look, I’m not a timid person.. you always have to get to the point while ordering in nyc bagel shops, but if they’re just not gonna even pay attention to you then it doesn’t matter how seasoned you are as a fast talking New Yorker. Let the client finish explaining what they want before running away from them and you’ll save...
Read moreI am 100 percent down on Bagel Talk. On my last visit, I ordered a flagel and asked for it to be toasted thinking it would be sliced in half like a regular bagel for two extra thin halves. I wanted thin and crispy, hence my ordering a flagel. No. They just halved it at the width and stacked it high, giving me more-or-less a regular bagel. Today, I thought I'd try a gluten free bagel. Again toasted with cream cheese. And it was the price of two bagels with cream cheese. I asked and it turns out they charged me the regular bagel/cream cheese price plus another $3 for the special bagel. So I've paid double the price for half the order. And then I see it -- it's half the size of a regular bagel and so gooey, there's no way it was ever toasted. Hey Bagel Talk -- let the buyer beware -- warn the next customer about your paltry size and double price. I'm placing my next order at Barney Greengrass. And ps - The only reason you're in business with these practices is because of your elderly neighbors and the kids from the local middle school looking for a cheap lunch out....
Read moreJust went into this so-called business to order breakfast for me and my family (we were the only people in line), and when the "gentleman" behind the counter asked for my order, I briefly turned to my daughter to confirm her order. Then, I turned back to the "server" and began to order my four bagels and a croissant (not to mention the 7 drinks we were holding among us), and as I was speaking a woman entered the shop and the man taking my order, while I was in mid-sentence, turned and said to her "can I help you?", then he stepped away and began serving her, and when another customer entered he motioned her in front of me and began taking her order. We naturally put the drinks back and left, and as we walked out the guy shouted "okay, thank you" after us. Now, I am not sure what my family did to deserve being ignored and disrespected, but I caution anyone that this shop is rude to people who they judge as not good enough for their food. Went across the street to Bagels & Co. and was treated wonderfully and the food was great. STAY AWAY FROM...
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