Today was one of the worst day .. I ordered a 1 scoop birthday cake from baskin-Robbins on 230th street .. I told the worker that I want 1 scoop and the cashier girl was open so I went to pay and used Apple Pay to pay for the ice cream which is $2.99 plus tax equals $3.26... why once my friend pays for her 1 scoop also payed with Apple Pay.. the guy that took our order ran outside and said I didn’t pay .. I said “what are you talking about... I have it on my phone...” he then said “ok sorry” .. now I’m upset and I went back inside and said excuse me “didn’t I pay you and it shows on my bank account you charged me $4.89” ... now she tells me “I don’t remember you paying” now she’s lying... some other guy came over and asked me to show me the phone where it says I paid .. so it took them 5 mins to figure it out and refund me $1.63 .. I felt humiliated that he ran outside accusing me of not paying .. thanks to that I would never go back to bask in Robbins .. I would rate 0 star if that...
Read moreOrdered a personalized cake online with instructions to be picked up at this location on a specified date.
Went to go pick it up for my daughter's birthday only to find out the cake was never made. Manager attempted to sell me something different. Gave me some excuses on why the order was never fulfilled and blamed it on the company's online system. Told me the system has been shut down for months but somehow I was able to create an account, customize a cake, and pay for it online.
Not going back...
Read moreDon’t order from here , the lady so disrespectful also all her employees ‘ they speak to you like if you not human. Also just for free scoop ice cream you have to order online and pick at a certain time . They speak to kids very disrespectful and watching people as if they going to steal for the meal they purchase...
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