Baskin-Robbins — Restaurant in New York

THIS STORE IS THE WORST. THE WORKERS AND MANAGEMENT HAVE NO MANNERS AND NO CUSTOMER SERVICE SKILLS WHATSOEVER. A CUSTOMER WALKED INTO THE STORE, LOOKED AND DECIDED WHAT KIND OF ICE CREAM HE WANTED. HE WAS IN THE STORE 10 MIN. WHILE HE WAS STANDING THERE ONE OF THE IDIOTS PULLED DOWN THE GATE AND SAID "WE'RE CLOSED" WHAT DID HE THINK THE MAN CAME IN THE STORE FOR TO SAY GOODNIGHT? He could have let the man know he was closing when he saw him coming in. They have a sorry selection of ice cream that they don't even bother to change. There are people out there who REALLY want to work and need work. Let go those ZEROS that's taking up...

I ordered through this location on Uber eats. After my order was made, the courier called me and handed the phone to a staff member who told me that not only did they not have the ice cream flavor I requested, they only had 4 flavors available to choose from, in direct contrast to the multitude of flavors available through the ordering platform. When I inquired about this , the staff member rudely informed me that they could not help me and would not cancel the order on their end. This was incredibly disappointing. I normally love Baskin Robbins but I will never patronize this particular...

The service was extremely slow. The espresso machine was being cleaned so it was not in service during business hours. The older gentlemen working there was good. He's the only reason I gave one star. The younger guy seems clueless and spends more time socializing with people he knows then providing service. This place needs more than 2 people on staff at one time or more than 1...