Bombay Kitchen — Restaurant in New York

The garlic naan exhibited a lack of freshness and a notable absence of the distinctive garlic flavor. It ranks among the most unsatisfactory naan I have encountered to date. The vegetable samosa, while not without merit, merited only a modest 6/10 rating. It left me with reservations, and I am disinclined to reorder it, given its diminutive size in comparison to offerings from other establishments. The filling lacked proper seasoning, and the dough bore a resemblance more to a rice ball than an authentic samosa pastry.

In contrast, the samosa chaat emerged as the highlight of the menu, boasting an exceptionally flavorful composition from the chickpeas to the tamarind and chutney. It earned a resounding 5/5 rating for its impeccable preparation. Conversely, the alo tikki proved to be a rather unpalatable offering, characterized by excessive dryness and an overpowering curry spice, which ultimately left it bereft of flavor.

Moving on to the mixed biryani, it presented a surprising but ultimately underwhelming experience. The lamb was passable, though the chicken exhibited an undesirable chewiness. Notably, the absence of beef was conspicuous, and the limited provision of yogurt sauce further detracted from its overall appeal. Finally, the mango lassi, my much-anticipated selection, regrettably fell short of expectations. In stark contrast to the rest of the meal, the lassi possessed an uncharacteristic liquidity, lacking the customary thickness associated with this beverage. Furthermore, its orange hue deviated from the norm.

This overall dining experience left me disheartened, particularly as a devoted enthusiast of Indian cuisine. The restaurant's performance failed to align with my expectations and standards in this culinary realm, and I earnestly hope to avoid such disappointments...

You know this place once started with a good 4.8 stars for a long time. Through the years they have got a bad reputation. I never understood why because after over 8 or 9years... probably a little bit more I was a loyal customer when I wanted Indian food. And I always got good service. I used to order through them but now that Ubear Eats is killing the whole delivery system I started using them because they provide discounts. It's as simple as that. Still love the food but I love free money. After ordering for so many years I now understand why they have 2.9 stars. Side note I will never order from a place that's below a 4 star..... but I know decent food..... so I have no problem with this place. Yeah they might mess up an order every now and then. I could forgive that. But today warrant a review after so many years of ordering...STAY AWAY FROM THIS PLACE AT ALL COST. This place DESERVES a missile from Putin, to go through that broken ass door they have kept up for the past few years. Let it fry everybody in it. Sorry not sorry. My deliveey incident of a missing order was so mishandled by a rude man on the phone I felt I was being punked. He had no tact or compassion for a customer who has probably spent 100's if not a 1000.00 dollars I spent. To say this isn't my problem shows me that you have no desire to be of service to others and you want to be a A-hole. The amount of rudness and disrespect over 2 missing items was disgusting. And I really hope your business eventually fails and they replace your restaurant with...

Food was good service was RUDE. The host with the air pods was terrible to me and my partner while we had dinner. Host yelled at us and even told us it was his policy to charge us two entrees if we were eating in his restaurant and said this before we ordered which felt classist. When my partner was ordering her food he looked at me and asked “What is she saying?” She’s speaks eloquently Connecticut English meanwhile he was the one with the strong accent but we still were able to communicate with him besides his rudeness. I felt he thought it was such a great time to project his insecurities. The host also yelled at my partner for taking water glasses off of the table next to us for water because she filled the glasses on our table with wine since it’s BYOB and they were busy in the back prepping food. Just to put things in perspective the restaurant was empty of patrons and filled with delivery drivers. All in all I wish we left before we ordered our food to deter the horrendous service. Not worth paying to be mistreated when life is hard enough. Never ordering or visiting EVER! On my NEVER AGAIN LIST! Terrible SERVICE!!! I wish I could get a refund because it messed up my partner’s evening the most because I was taking her out for dinner as a treat and that’s what we get? TERRIBLE SERVICE? We did not deserve this treatment and the host did not deserve our kindness and neither our...