Brooklyn Heights Deli — Restaurant in New York

We’ve been ordering sandwiches there for years. Delicious food and friendly service. It was our most favorite sandwich shop, one that we recommend to others. Unfortunately, lately we’ve had issues with them making price adjustments to our delivery orders, they said it was seamless’s problem, but it was the deli that made the change. Then I picked up an order myself, they circled the tip on the receipt demanding a tip. I was confused because I picked up the order. We didn’t order from them for a while, feeling uncomfortable with our experience. But decided to give them another try. They changed my credit card from an in person order. They told me the total and ran my card, then after I left I checked my credit card statement. They added a few extra dollars on my total. I understand that costs are going up. I understand if they felt they did a good job. But it is up to me if I want to tip, especially it was a pick up. It’s like if I buy a ready made sandwich and go to the check out, the person at the check out will not give themselves a tip. I just feel that it’s not truthful to add their own tip to the total after I leave. It’s a few bucks, but it’s not about the money, it’s the principle. So if you buy their sandwiches and pay with a card, I suggest you check...

I was blatantly ripped off by this place. Bought $66 worth of beer. The guy rang my card and asked if I wanted a receipt. I said yes. A receipt printed out of the card reader, saying $97.. I called the guy on it, and he tried to tell me it was a transaction number and wouldn't give me the receipt. Clearly wasn't a transaction number because no Transaction starts with a dollar sign. So, he offered another receipt from his register which was not itemized but had the amount at $66. After trying to dispute this difference again, he wouldn't cave and tried to make up excuses. I cut my losses and contacted my credit card company. The guy is either very scummy or...

This is a neighborhood deli. There are tables and chairs outside of the deli, great place to watch people on a warm morning or afternoon. There are breakfast specials, which include coffee or tea. The deli stuff (meats and salads) are delicious. I had a corned beef sandwich on a roll. It was lean and delicious. They offer free delivery within the area. The coffee was fresh and there were lots of specials. Inexpensive. If you do not have cash on you, they accept credit cards. Still a great deli. Tables and chairs outside on the sidewalk....