Key Food - Atlantic Avenue — Local services in New York

I was walking by this supermarket, when I decided to stop in to buy some wild birdseed. I know exactly where to find if in the Montague Street Key Food, but couldn't locate any in this one. When I asked, I was told to try aisle 2, pet food. After walking up and down the aisle, I couldn't locate any, so I asked a young man who was stocking shelves. He grunted, never made eye-contact and stepped back.

I noticed he was wearing one red sneaker and one black, so I asked whether it was the new style. Again, he merely grunted and walked away. I thought he was leading me to the requested item, so I followed him. We walked to the end of the aisle, made a right, passed 2 or 3 other aisles and then walked down the full length of the last aisle against the back wall. Once we reached the corner, however, he simply disappeared down a staircase without ever having acknowledged me. I was bewildered, but then suddenly outraged when I overheard, "Oye, hay un pendejo aqui," meaning, "Hey, there's a pubic hair here!" (Pubic hair = slang for a nuisance.) So I was sure to declare, "Oye, soy Latina, y compreendo todo!" (Hey, I'm Latin and I understand everything.)

I then found the birdseed myself and went to pay at a cashier. She was Hispanic, so I mentioned what had just happened to her. She said something to the effect that 'one never knows who's going to understand'. True, but that's not the point! Well, I went home, but I was seething.

I lost my Wall Street job 2 years ago when I mentioned nasty, sexual foul language (similar to Trump's) in Spanish in their Investment Banking, Latin America Dept. to 2 FEMALE supervisors. The following workday, I was escorted out of the bank. Their official excuse was 'failure to follow procedure'.

I returned to Key Food and asked to speak to their manager. A SE Asian woman emerged from a booth, I told her about the incident and then she walked away, presumably to talk to him. I returned yet again the following week, and this time an Asian man claimed he didn't know the full story and that the other manager had said I would return. She had NOT asked me to return; I was following up on my own. I recounted everything yet again, and he also left in search of the employee. When I followed up for the 3rd time, the male manager informed me that a 34-year-old Mexican had been suspended for a week. However, he contested that he wouldn't have jeopardized his job by doing such a thing.

Then why was he suspended? His behavior alone warranted some disciplinary action. He never even looked at me, his swagger and disdainful body language spoke volumes, culminating in a nasty comment that he had never expected a blonde, green-eyed Brazilian to understand. It's also obvious that--without my intervention--he would have continued disrespecting people.

At Trader Joe's, all employees are trained to greet, smile and make eye-contact with customers. This food purveyor would do well to emulate it. And, needless to say, they have...

I'm disable on a wheelchair. On the 11/30/2015 at 3.45 pm. I stop at the meat department to order Turkey and cheese. I call the worker 3 times no answer, he was texting on his cell phone,finally he ask me what I want with a disdain no respect or consideration.I was very surprise and I let it go, so after having my order ready he put it on the top of the counter and back to his texting,he didn't bother to turn around and hand me my order I call him twice but he run inside,his co-worker have the same attitude.The beauty of that I was the only customer.Key food hire rude and ignorant people who make the shopping experience unbearable.I complain to the manager.Is another Key Food on Henry street the staff are friendly,welcome you with a smile and professional. I ask customers to go there and see...

First of all, Thank You Essential Workers. Your dedication is priceless. President Biden declared October 28th Essential Workers Day. For Catholics, it is also St.Jude'' Feast Day.

I have been a loyal customer for many more than 25 years . It has always been a great shopping experience. It's clean, organized, great products and sales! and a friendly and helpful staff. So many neighborhood shopping places have disappeared I need to be able to order and have delivery. I hope Keyfood can provide...