Burger King — Restaurant in New York

I ordered a HERSHEY'S Sundae without chocolate syrup because my child didn’t want too much — just a small amount. When I arrived for pickup, I politely asked if I could receive the chocolate syrup on the side. A staff member, Ms. Gurpreet, who identified herself as the general manager (and appears in photos attached to a previous review), responded that it wasn’t possible. I then asked if just a small amount could be added to the sundae instead. Rather than offering a simple and respectful explanation, Ms. Gurpreet raised her voice at me, saying something like, “You said you didn’t want chocolate, and now you’re bothering me when I’m already so busy!” I was shocked and deeply uncomfortable. Her reaction was aggressive, completely unprofessional, and unnecessary. Ms. Gurpreet’s actions and attitude are entirely unacceptable for someone in a management position. Based on my experience — and similar complaints shared in other reviews — I believe she lacks the professionalism and temperament required to be a general manager and should be reconsidered...

The girl working at this Burger King is extremely rude, and this is not the first time I've been there. Every time, every customer just does not feel welcome here. And now, they're not just rude; they don’t even want to take your order. I was standing there, and no one took my order. Thanks to a gentleman, another customer, who told me that I could order at the machine. So, when I tried to order there, the rude girl started yelling, "THEY ARE CLOSED!" and they wouldn’t accept my order? Excuse me? I know this place is open 24 hours. I know it’s 11 pm, and you may not like your job, but if you don’t, you can quit. What you're doing is very unprofessional. I hope Burger King corporate takes notice; they are damaging your company’s reputation and your relationship with customers. I order from many different places and cities. I can say this is the rudest, most disrespectful, and worst-service Burger King in the...

If you want to get the wrong order & get blamed for it being wrong, come to this burger king. I asked for two plain bacon & cheese burgers & was given both with lettuce, tomato, mayo, ketchup, & pickles. When I went to tell the person, he said it was "my fault for not specifying what topping I didn't want because he has to input each topping on his tablet". He refused to make new ones for me until I argued with him for a few mins. Mind you that a lady next to me said "they always mess up orders here" while I was waiting for him to remake the burgers. When he gave it to me he tossed the bad on the counter & walked away. While he was making the burgers he was mumbling under his breath & complaining to his two other co-workers in a different language. Not to mention they also don't have half the items on their...