Burger King — Restaurant in New York

The customer service is very very very bad, the manager came and yelled at us, the order panel gave the option of eat here ( restaurant ) or to go , My order was to eat here in the restaurant, they charged me for it and when we went to eat the manager yelled at us that that area was closed, there was no sign indicating that they were cleaning, or that the area was closed, and the place closes until 10 pm, it is incomprehensible, it was raining where we were going to eat on the street, on the sidewalk, it seems to me a great lack of respect and courtesy.

They called the police and we did not break the law, the law was broken by the manager when she disrespected us and yelled at us, and the restaurant because they did not have signs saying the area was closed or the area was being cleaned, even so, the eating area closed at 9 pm when the restaurant closes at 10 pm it is unfair it was raining, where were we going to eat outside on the street in the rain or on the sidewalk.

I do not recommend this restaurant, it has very, very bad customer service.

The photo is of the manager who yelled at us and I have as a witness the one who accompanied me to the appointment with my cancer doctors...

Very disappointed. I attempted to purchase the two free kids meal that is on the app. The manager that worked the morning (3/23/20 1055am) told me Im only allowed 1 at first, after goin back an forth with him. I read exactly what the coupon said, which is TWO FREE KIDS MEALS MINUS THE TOY. He then told me I have to order something on the menu. Okay, so I ordered a value onion rings. He then told me no value menu only regular menu prices. Which it does not say on the app at all. At a time like this which we are all going through hard times. This manager is trying to upsell on a free kids meal, burger king provided for those who are in hard times He was very inconsiderate and then told me I don't have to serve you anything but I still am. Wow excuse me sir, at this point I asked for my money back and went else to spend my money where people are actually...

Not a great spot to get food. Went through the drive thru and told the guy I wanted a #4 with no mayo. He said okay. I finished the order and when he said it back I asked him to make sure there was no Mayo on the burger and he tells me "Of course sir". Got to the pickup window was given the food and told to have a nice day and had to bang on the door to get my drink. As I was waiting for my drink, I checked the burger and sure enough it was smothered in Mayo. So I had to wait even long now to get a new burger after I told the guy taking the order twice not to put Mayo on the burger. Don't think I'll be coming to this...