I will say THIS: Great ambiance, beautiful scenery, delicious food, awesome drinks even the DJ was excellent BUT unfortunately, the Customer Service was THE ABSOLUTE worst from the Owner/Manager Roma a fellow female Latina who's also a mother who I assumed might be a little nicer to my children and I. Even down to the waiters that I'm sure could use whatever hours and tips available during a global pandemic. I called in advanced 7 pm on a Saturday to see if reservations we're available they told me no but walk-ins are welcome and there's currently no wait I grab an uber within 20 minutes of the phone call I arrive, I'm not sure if because I arrived with two small children but immediately they seemed hesitant to #1 great me at their Hostess podium and #2 seemed unwilling to seat us saying there's a wait and they have no tables for three people although I clearly see open tables, one table for a party of six and two tables for two people which can be easily converted to three. since they're not taking reservations I ask the waiter Adolfo at the podium area can you add us to the waitlist? He says Umm okay someone will call you in 25-30 minutes. This is a 3,000 sq ft lot with the outdoor dining tables set-up so there's not much room where you can stand or wait comfortably on the actual sidewalk but we're New Yorkers we'll stick it out, We stand just a few feet over by the dentist office and after about 40 minutes I head to the podium and now the Owner/Manager "Roma" without saying hello, rudely tells me I need a mask to check on my table status although I've seen several other customers with either no mask or wearing it incorrectly under their nose come up to the podium. So I tell her I have them in my purse but I'm just trying to get seated we've been waiting quite some time just trying to support a local business and have a meal with my children she tells me that I'm next in line but in order for them to seat me I need to put on a mask "its the LAW"the table that's ready and winds up being my table is literally 5 steps behind me but after I put on the mask to submit to her power-tripping I see other customers waiting with no mask just a few feet to the left of the restaurant so I point to them and ask Roma if I stand over there with no mask is it okay? & of course, she says YES! so I'm totally confused why I wasn't offered that option in the first place and why am I being treated as if they could care less whether we dine here or not especially during these times of severe financial loss to most New Yorkers I would think you would want or appreciate any of the customer's willing to support anyhow I saw a couple that arrived after me and while waiting they also mentioned the lady upfront was mean and nasty but to my surprise, they were seated before me now this is about an hour+ of standing outdoors with two children most people would have left and supported the other 3-4 restaurants on the same block but after all the wait and hassle I didn't want to have to start fresh somewhere else with my hungry children so finally 9:00pm! they seat us I ordered Four Appetizers Four drinks with one waiter whom I never saw again and now conveniently have the original male waiter who didn't want to seat us initially. I requested another appetizer before the kitchen was set to close at 9:45 pm but it never arrived so when I asked for the bill the waiter Adolfo brought me the wrong tab with a total of $211.36 I notice it's completely wrong he starts taking out a pen asking me what did I order from that receipt? I tell him ALL of it is wrong he goes back gets the correct bill for $109.54 of course I pay the bill plus a $5.00 tip for bad service in a rush to get the heck up outta there I get in the uber and notice they charged me a "Service Fee" of $17.00 on an $85.00 subtotal, a party of 3 maybe the "service fee" is their form of added on gratuity. Will not be returning I do NOT recommend this place to anyone who wants to be treated the same as others and with a little bit of humility during these tough times.