Dannee Thai — Restaurant in New York

I have been eating at this place for 3 months now on Thursday and Sundays after work. I have always heard about this rude sassy waiter and never had the pleasure of meeting him until today! He was rude from the door when I entered I said table for 2 and my son hadn't arrived yet so he rolled his eyes and let out a sigh like he was irritated. Today was the first day that I had the worst experience with them. I ordered the same meal that I always do. Mussels with vegetables and a small bowl of white rice. Today it was globs of the seasoning not mixed in, so I asked the waiter could he perhaps ask them to mix it more and add some water to it the seasoning was very salty, unbearable to eat! He was clearly upset and took the plate back, came back with a smaller portion and barely any veggies left on the plate. So I asked him what happened why is it different, he begins to yell at me "What is wrong now! What is the matter with the food now!!! I said well the portion is smaller all I took off the plate was a small piece of broccoli. He said "it's the same food I put it back in the pan and cooked it some more"!! So now what's the problem. I was so confused and irritated I just started to cry! I could not believe the service today. In my neighborhood no one really eats there and now I see why! I have heard the stories so I've always stayed away and it's always empty 90% of the time and I see why now! Today the food was nasty and so was the service! I won't recommend the place to any one after today! I overlooked the obvious! One table in the back with coats and boxes all over it just messy and not good for the ambiance! It takes away from everything along with the bad food and horrible service. They went from a grade A...

Got takeout and was appalled by the terrible quality of food. Got the green curry fried rice and the tom yum soup. The soul tasted like heated up water and the rice dish tasted like nothing. There was absolutely no taste or flavor - and I even requested medium spicy. Attempted to call the restaurant to resolve this but nobody picked up. I called several times that same day but there was nobody dining at the restaurant when I went so I was dubious about how busy they were. When I finally reached someone days later, they told me to contact the online ordering system to initiate a refund. Yet when I did that, the liaison from the food app said the restaurant refused to refund.

So food is bad, they won’t pick up the phone, buckpass me to another group to handle issues, and then refuse to refund or compensate? Not a surprise why there wasn’t a single customer when I visited...

i love thai food, esp basil fried rice, and ordered from here because of the other reviews saying that the fried rice was really good. happy to say that the positive reviews were right! i live nearby and the delivery came in around 30min, quicker than the estimated time on the delivery site. i've tried a ton of other thai restaurants in the area and this is my favorite place for fried rice right now- it has more seasoning than the rice at other restaurants that i've been to. only thing i would do different next time is ask for extra spicy since the regular food is not super hot, but that's my personal taste. prices are a little high but very reasonable, especially since it's by pratt, and i saw that they have some dishes like khao soi on the menu that other thai spots nearby are missing. would definitely come back and i...