Dunkin' — Restaurant in New York

The staff could do so much better with their attitudes and how they function. I try not to go here because most of the items suck at this location. Seems like they never have almond milk ☹

One time I ordered a breakfast sandwich and also ordered the snack bacon through the mobile app - not only they got my order wrong, the girl asked me what else what I was waiting for. Told her I was waiting for the bacon that I ordered.

This dummy heats up the bacon that goes on sandwiches and puts it in the bacon which saturated the bag with grease. It wasn't even worth going back to the store.

I know being between two hospitals can be stressful but come on, man.

I also wish they would do something about the panhandlers that LOVE to stand outside the storefront and hassle...

DON'T know the worker was sleepy or something else. First she added a extra donut in my total. When i asked she give me refunded me immediately. When i came back home i noticed that instead of two crosent she only gave me one. BUT she charged me for two and didn't add any sugar in my coffees. I had to go back to the store for my crosent and sugar. When I got there she refused that,I ordered two crosent. She said that i only asked for one. Then i asked her if she could ring me again. After ringing my items she realized that i did ordered two crosent. THEN she gave me the other crosent and some sugar.

So the lesson for me is to check your items before you leave the store and check...

Where to begin. The problem here is that DD is near two hospitals, which have faculty, staff, students and patients. It does not make sense to only have two people working with that many customers. They need more STAFF. I was on line for 25 mins just for coffee and a donut and the donut was VERY DRY. The manager (the guy who is always cooking the food) seems overworked and out of it. He tries, but you need STAFF. I have been to other DD and really, this one is the worst. I will no longer support this store and go elsewhere. If they do not get it together, it will be...