Dunkin' — Restaurant in New York

This location needs extra customer service training immediately. There is one solid employee who is great & everyone loves her. But when she is not there, it’s a total mess. Employees do not want to help customers. They are arguing back and forth with me for a MISTAKE they had done & had the audacity to tell me they will need to charge me for another drink if I want them to remake it??!!! Worst Dunkin...

Their customer sucks. I ordered hash browns, coolatta, 2 strawberry donuts & the donuts weren’t in the bag. I called them to notify them and they were very careless acting confused .. if a bag is sealed & stapled before handing it to the delivery driver then it’s on the stores fault. They kept saying no no no. I will never order...

Ordered iced coffee there today. It took me a while to realize what was smelling so bad in my car.. it was that coffee. I had to stop and puke on the side of the street after drinking it. I don't know what was wrong with it; milk, dirty cup, maybe both. Smell was disgusting. It is definitely last coffee I had from any...