Nova Hotel — Hotel in New York

I highly recommend to never stay here. Go somewhere else. The exterior walls are paper thin and on a busy street. You will be constantly awakened by trucks, sirens and general street noise. And I have stay at hotel room level with the BQE. You will also hear the tv of your neighbors. My room had only a few outlets that work without any solution in sight. Furthermore house keeping occurs randomly and at in opportune times. Each day after putting long hours and just wanting to return to my room to relax and clean up from the day. I’d find the room uncleaned even though requesting house keeping. You will then be booted out of your room or unable to return to it for 20 minutes if not more. No offers to change to a room with working outlets, no money off the rate. Just sorry it is what it is. I stay in the city regularly and took a chance on this more economical option. I will be paying the extra money for a much higher quality accommodation moving forward. Do not stay here unless you want to throw your money away and have a terrible inconvenient stay in the city. Avoid at all costs. I’d recommend the Penny or Indigo in Williamsburg. Nova is no bueno.

Edit: I decided to give Nova another shot for a week long stay while working in the city. To see if any improvements to service has changed. In the two months since my last stay. Nope it’s worse. The front desk staff is absolutely useless although most of the time nice, but are truly incompetent. When asking for room turn down service, it doesn’t happen, when you don’t want it and try to sleep they show up. Had a maintenance guy on one of the days just barge into my room. No knock just right in unannounced. Luckily I had the safety latch engaged. I told the gentleman who was at the desk at the time and says “that shouldn’t happen.” That’s right it shouldn’t. Today I called the desk about not receiving the turn down service and fresh towels requested yesterday. The girl at the desk asked me who I spoke to…IT WAS HER!!! So when the towels never arrived I went down to get them. She says the call came from 405. I’ve been in 404 my entire stay. She even helped me extend my reservation when my job extended. She then tried to make it my fault that their phone system is messed up. I even told her 404 on the phone. I definitely came in a little hot this time when speaking to her. But after all these horrible experiences over the week. And then the simplest task of getting towels can’t even be accomplished and the blame trying to be put on me. You don’t get the most cordial approach. This place is a joke. The people have no idea what they are doing. And yes the maintenance and or construction noise is still very disruptive. They are attempting to get a lounge added to the property. They should really get the basics of hospitality management down before trying to expand their business. I have never in my life seen such a poorly managed establishment. That’s what I get for trying to give a business a second chance. DO NOT STAY HERE! It essentially feels like getting robbed, spending money on such an incredibly awful, not relaxing, and torturous stay. The manger and owner should be ashamed. Absolutely...

Nova Hotel Brooklyn offers a perfect blend of modern elegance, comfort, and a prime location that makes it an exceptional choice for travelers seeking to experience the vibrant energy of Brooklyn. From the moment you step inside, it’s clear that this hotel has been thoughtfully designed to meet the needs of both leisure and business travelers. The chic, contemporary decor immediately sets the tone for a stay that’s as stylish as it is comfortable. The rooms at Nova Hotel are spacious, bright, and meticulously designed, offering a peaceful retreat after a day of exploring the bustling city. Each room is equipped with modern amenities, including plush bedding, sleek furniture, and a range of in-room tech options like flat-screen TVs and high-speed Wi-Fi. The minimalist yet cozy design ensures that the space feels open and relaxing. Large windows allow natural light to flood the room, creating a warm and inviting atmosphere. Whether you’re visiting for work or leisure, these rooms provide the perfect place to unwind and recharge. One of the standout features of Nova Hotel is its outstanding service. The staff goes above and beyond to make every guest feel welcome, offering personalized recommendations for nearby restaurants, attractions, and events. Their attention to detail and commitment to making sure every need is met truly elevates the guest experience. It’s clear that hospitality is a top priority here, with staff members ensuring that your stay is smooth and enjoyable from check-in to check-out. Located just a short distance from some of Brooklyn’s most iconic landmarks, including the Brooklyn Bridge, Prospect Park, and the Brooklyn Museum, Nova Hotel is ideally situated for exploring all that this vibrant borough has to offer. Whether you’re interested in exploring the eclectic shops, dining at local hotspots, or immersing yourself in Brooklyn’s arts and culture scene, the hotel’s location makes it easy to experience the best of the neighborhood. Additionally, with public transportation just a stone’s throw away, guests have easy access to Manhattan and the rest of New York City. In addition to its comfortable rooms and excellent service, Nova Hotel also boasts a range of amenities to enhance your stay, including a fitness center and convenient on-site dining options. The hotel’s chic lobby area is a great place to unwind, whether you're enjoying a coffee or simply relaxing after a day of sightseeing. Overall, Nova Hotel Brooklyn is a hidden gem that offers a memorable stay with modern touches, exceptional service, and a location that can’t be beat. It’s the perfect choice for anyone looking to experience the best of Brooklyn while enjoying the comforts of a...

DO NOT STAY HERE!!!!! TERRIBLE EXPERIENCE It is very sketchy , shady , and unprofessional. Long story short we booked the room for 2 nights. Upon arriving back to our hotel, the second night, we realized we walked into our room with our belongings gone and other people‘s belongings in the room we went to the counter to find out what happened and how did this happen and the lady at the counter was not helpful. She just said she didn’t know how it happened. Once we asked for our belongings back they went to check the room and lost and found to look for items. We did not receive our purse back. They stole our purse. The lady at the counter, put us on the phone with the manager to which they apologize and said they would give us a full refund. We ended up leaving that night very upset. We did not stay there For the second night. We tried to reach out multiple times because they did not give us a refund or compensate us that night or in anyway. They said that we would have to go through their team and contact them and write them email. We did. We called, texted, emailed multiple times and they still did not call us back. They still have not compensated us and they did not give us a refund. This was very unprofessional. It was very uncomfortable and quite frankly it could have been very dangerous had the person in the room reacted. Management did nothing about the situation and we are very upset about it. Not to mention the hotel is very grimy and smells very bad. The location was cool but the hotel itself was terrible. Do not stay here we do not recommend it is not worth the time or money. I hope that the team reads this message review and does something about this situation. It added so much stress to what was supposed to be a...