Egg Shop — Restaurant in New York

I came for the breakfast burrito. The one advertised on their menu on their website. Sadly, online and BK are the only places they do breakfast burritos. Still, the service was lovely and the kitchen did a great job with what we ended up ordering. You guys all get 5 stars. Now for the management. Folks, it’s 2018. If you want to be present online, you need to update your presence regularly, not just annually or whenever you first build the website. From a purely pedantic point, it’s false advertising and illegal competition. Here’s how. Yesterday morning, I was searching online for a breakfast burrito, missing L.A. something fierce. Low and behold, you guys came up in my google search along with several competitors. Based on the false information you present online (regardless if it’s just a mistake;), I picked you over other places. Once I arrive at your restaurant, it’s unlikely that I’d leave or have time to find an alternative (and of course I might have spent money to come to transport myself to your establishment). Anyway, whilst I can just complain, your competitors could theoretically sue you for the potential lost business they would have had if you were not adviserting products you don’t offer. Management, you get 3 stars. Good thing for your awesome staff, you average a 4.

Please, don’t update your site. Just start making breakfast burritos on Elizabeth St again;) but if you’re not going to do that, you need to make it clear on your website that you have DIFFERENT menus for your different locations. Seems like a no brainer, right? So, maybe write a standard operating procedure (SOP) for yourself and your team: when changes happen offline, they need to happen online BEFORE they happen offline. “As of date XYZ, these changes are occurring”.

For this bit of consulting advice, I will accept payment in the form of two breakfast burritos at a time and location of your...

THEY NEED TO HIRE A NEW FLOOR MANAGER ASAP!!! My sister, mom and I saw the reviews about the food so we decided to try this place out. When we got there the wait wasn't bad ... about 30 minutes. The guy placed our name on the wait list and told us to wait at the coffee shop next door; he would come get us. We ordered some coffee while we waited. The guy came into the coffee shop and grabbed the 3 parties that were ahead of us. We waited a bit more and then my sister decided to go over to check on the wait. He said it would be another 10 minutes so she came back to the coffee shop and we waited. Another 20 minutes lapsed so my sister went to go check again. This time it was a lady and she said she gave our table away. My sister said but we were waiting at the coffee shop like the original host told us; he said he would come get us. She said we don't have our customers wait at the coffee shop. We said why would we wait at the coffee shop unless we were told to do so and also 3 other parties were just called from the coffee shop while we were there. She said 'well its very hard for me to manage the floor and you will just have to wait. We will try to get you the next table. We just seated a party at your table'. At this time it had already been 45 minutes we waited. First of all don't say you don't do something to your customers that you clearly do! Why she lied, I'm not sure. Second if you can't handle being a floor manager then don't be one!!! Third, the guy who originally put us on the waiting list should have told her he had some customers wait next door. Terrible people! They didn't even care. They were super rude, no apologies that we had to wait, and just acted like we weren't there while they pretended to be busy but we could clearly see them just standing there doing no work. I will never ever go here! They have got to fire both of those girls and hire...

My 2 cousins invited my brother and I to this little diner-like place for an egg meal. And I had no idea what to order and asked my cousin to order for me. So we got Hashbrowns, Bacon and she ordered the El Camino for me. It consist of Avocado, Fried Tortilla Strips, Pulled Pork, Cilantro and a fruit base. The very first thing I try is of course the fruit. For a melon, it was not sweet at all which completely shocked me. The pulled pork was really overcooked and chewy, tortilla strips a nice addition though it would be better if it was on the side instead of surrounding the dish. Avocado was unfortunately the only part of the dish I enjoyed.

Now for the hashbrown, it was 2 large pieces and very nicely done. The same is also true with Bacon and it was a nice portion. To me, everything tasted a little too bland. As a matter of fact the water that was bottled in lemon and cilantro didn't taste like anything other than water. I mean some tang with the lemon should have been obvious but it wasn't.

The whole meal for 4 people came out to $101 including tips and we split it 4 ways but as we decided to hand over cash and credit to the server, the server decides to bank some of the cash and charge extra on the credit card, I mean even though it was a small amount it's the principle that matters. Oh by the way she tells her coworker that we split it 4 ways and they're laughing at us.

In all honesty for $100 in a Chinatown situation, you would get food that would blow your mind including alcohol, lobster, steak, soup, watercress just to be very full/satisfied afterwards. This is not one of those places. Especially for my family to be the center of a laughing stock, it was totally uncalled for.

I'm giving the owner an extra rating for the benefit of the doubt because at least she...