New Museum — Attraction in New York

I have a Master degree in Fine Arts from Pratt institute, so I understand that art work at the New Museum of Contemporary Art ( and any other) must be tightly guarded and protected, yet this is not an excuse to harass the visitors, following them for no reason as soon as they arrived to the exhibit rooms, lecturing to don’t pass certain point, as mere assumption because in reality the visitor haven’t crossed any line ( we know the rules) is impossible enjoy a show like that without feeling like an intruder, I have vast experience in museums and art galleries because of my field I believe I know all of them in NYC. I had never experienced anything like. It don’t end there, the staff in charge of guarding the artwork is rude and condescending at best. ( “I am not talking to you’’ they shut my friend, excuse me?) Asking for your ticket every time you go to a different room once inside the museum, is plenty ridiculous and aggravating (never seen anything like before..) Ms Phillips if allowed your employees mistreat visitor that are paying $18 to visit your small museum, is the way to look VIP you get it all wrong. Save your money, don’t go there there’s plenty bigger cheaper betters museums in NYC where visitors are treated as they are, the one that keep the museum in service, visitor are the reasons why museum exist, there’s no reason to make them feel small or like intruders, so your employees can feel better...

The moment I get to the door to this place, I was not greeted in a friendly manner. I felt like I was being checked in by TSA. It was a bit of confusion as far as what to do when being checked in. People who was at the front giving instructions did not inform the front desk. when we get to the front desk the young colored hair lady was arrogant. When I got to the top floor, the black security guard was disrespectful. When I asked for his name he completely ignored me. I spoke to Timothy the supervisor who was apologetic and sincere and just reiterated the rules. When we decided to go back to the top floor after viewing all the rooms, the guard made it really uncomfortable for us by staring at us through the window for 3-5 mins. This ruined my experience at this location. I would never return to a place like this because of the staff and I would never recommend this place. I apologize to the artist because if staff I would never show or tell about this place and I would always remember the short bald headed security guard with the crocs in my mind when I think about this place. What a way to finish my visit with the security guard starting at me through the glass window. Never again! Save your money...

I had unintentionally purchased the tickets for my friends and I for the previous Sunday instead of this past Sunday and realized right when we were walking up to the counter and I pulled up the ticket on my email. I was 100% prepared to have to turn back around and apologize profusely to my friends. Instead, the employees changed our ticket reservation around right there to the correct day and made sure we kept our student discount. Extremely helpful, and the manager knew just what to do! It was so lovely of them.

The museum exhibit itself was amazing, being able to trace Faith Ringgold's body of work and career through time felt truly special, I'm so glad we were about to see three floors just dedicated to her and the things she has done. I felt that the spaces were set up well, with plenty of room for people to walk around each other and not crowd the art. My only wish is the placards were a little bigger because we all needed to wait turns for people to read them, as everyone was getting really close to them to read what they said.

Overall a great experience, and I hope to come again for a new exhibit...