Empire Szechuan — Restaurant in New York

Given this place's good reviews, I had good expectations for this place when ch were not met. First, they didn't understand my husband when he clearly ordered the food. They also said they couldn't let us pay the tip at delivery and wanted us to pay it when we ordered. I refused and ended up having to scrble to find se change for the delivery guy. The food was also extremely expensive. A general tso chicken, chicken and broccoli, and fried chicken dumplings, with two drinks for $42. Never have I had such an expensive Chinese meals. For being so expensive, they weren't even good. The portions were good, but that's about it. The sauces were bland, the chicken was bone dry, and the dumplings were just awful. They looked like they were bpuoed and then quickly pan fried, and the texture was awful. The chicken inside was just a bland solid mass of white chicken with no flavor whatsoever. Couldn't eat them, and I'm not a finicky eater. Would not...

Ive been ordering from here for years. Never again after today.. Place has gone down hill fast and gotten out of hand expensive. I ordered a General Tsos chicken, some dumplings and a few soups - $120 bucks.. 🤦‍♂️ The guy on the phone is yelling at me that he can't here me after each item I order although he's clearly repeating everything I'm saying... How TF can't you hear me if your immediately repeating my order back to me? I give him my credit card # and expiration - he yells "OK" and hangs up.. Unbelievable.. You won't get my business any more. There's plenty of Chinese restaurants here who appreciate...

I've personally never had an issue at Empire Szechuan, I personally think that the food is better than any of the other places I've really ordered from (ex: Chopsticks). One noticeable difference is when I order sesame chicken from Chopsticks they usually have rubbery chicken but when I ordered from Empire Szechuan they had some of the most tender chicken I've ever had from takeout at pretty much the same price, I definitely recommend. A lot of people complain about the prices but honestly it's pretty much the same as most other Chinese takeout places, we're living in New York, everything...