Ginza Sushi Lounge — Restaurant in New York

the first and last time we were in this cafe! when we sat down at the table, it was dirty! They wiped it off in front of us with a dirty rag, it was not pleasant! the food was ok, but our table was not cleared, the waiters were bad! when they brought us the bill, I confused the word tax and tip (my English is bad), and thought that I left a tip + change. On the way out, the waitress started poking me with this folder and presenting it to me, I didn’t understand anything and went outside. then I realized that I was mistaken, I returned with $20, but these waitresses were already attacking my husband! I understand that you need to leave a tip and always do it, but demand from me in such a tone?! education - no, we haven’t heard! clear the tables - you'll get by! we said we would never come back, but they genuinely didn't care! I hope the owner reads these reviews and tries to make the...

Unfortunately my previous 5 star rating has gone down to 1.

My family and I have dined at this restaurant very often in the past but recently we came in again and were treated with disrespect. Although the quality of the food is good, their relationship with customers MUST BE IMPROVED. We wanted to dine in and have a separate table (children for lunch, and adults for buffet only). We were a party of 6 and they did not allow us to separate tables. They wanted each member of our party to select the buffet option, the buffet price is quite reasonable BUT because of the the children (one of them aged 3) SIMPLY cannot eat that much, it is absurd to ask us to pay the same price for the child! It would have been better to let us have a split table for the lunch or buffet, no reason to charge us the same price for a child who would consume little...

I used to come here when it was Sanma- I just came here for all you can eat and I was really impressed with how the new owners cleaned up the place, it’s beyond immaculate and clean. Our server Nori was really sweet and attentive and gave us great recommendations. Large menu to chose from- and great prices. We had the chicken teriyaki, mango kani salad, fried rice, and for rolls we did the spicy girl and spicy tuna. My advice is if you’re doing all you can eat, pace yourself and order one course at a time because their portions are really generous (which I guess is a good thing) and they bring everything out together. but overall, great experience I would come back! Best of luck to the new owners! (Sadly I didn’t take pictures but...