Gyro Mania — Restaurant in New York

I order from here all the time and today they lost a customer not that they care because if they did they wouldn’t have treated a consistent customer the way they did. So I place an order on grub hub and accidentally put pick up I called the restaurant right away and informed them of my mistake & they told me they would deliver. Two hours later still no food, I called again and they said they wouldn’t deliver! So why didn’t they say that from the beginning instead of wasting my time now its 10pm and my family is still hungry. I WILL NEVER ORDER FROM THEM AGAIN. I did this one other time with la Bella pizzeria and they delivered my food promptly. These ppl are unprofessional and hung up on me twice, when I never once gave them a attitude. I will dispute this with my bank because I’m not paying for food I never received. They should’ve told me they wouldn’t deliver from the beginning!

Bad business unprofessional staff....

I have normally ordered online from here on and off (it’s been a while)the food is okay. However, after today I will no longer do so. I just happened to be in the area and decided to stop by. First things first some of the front counter where you order was dusty. The phone wasn’t ringing off the hook nor was there anyone else ordering. That was a red flag. Take it from me from someone who has worked in a food establishment if you got time to lean you got time to clean. Secondly, and the biggest thing of all was after ordering a lamb gyro the man just tossed the pita on the grill (left it on the grill for like 1 min)no enthusiasm in his cooking, even gave me lamb that was just in a container that was probably there from the morning and thirdly the topping area some of lettuce looked brown. So the last comment I saw of roach is not surprising. A person who takes pride in their establishment/business takes pride...

the worst customer service ever for food business and the guy who answered the phone impolite and rude screaming and hang up the phone like i am asking him favor or getting from him free food i never deal with business food like this i will file complain against them soon owner must do some thing with the night workers who take the orders they have good food but the customer service bad and rude and cheap many times the do mistake send phone without souce with some thing missing no large soda like other restaurants the restaurants not good for delivery u need to go there to be in top of the food and make sure same what u like will ignore your instructions workers not good for food business maybe good for clothes business only the owner or the fat guy are good the other...