Holy Schnitzel (Staten Island) — Restaurant in New York

If you want to clearly read a menu and know what the food prices are, this place isn't for you. Menu had prices and lunch specials listed and we were there on a weekday 11-3. Ordered a lunch special sandwich, 2 shwarma rice bowls and a create your own salad with Brisket. We expected to pay the prices on the menu, and the waiter/manager did not inform us any prices would be different. The check came and the lunch special of 15.99 was 22.99, and the salad with toppings should have been 20.24 but we were charged 22.49. Normally pointing this out to a waiter would get an apology and quick correction but we were given explanations such as:

1. the menu says "prices subject to change anytime" (from the time we ordered to the time we paid?)
2. the computer has new prices (but your menu doesn't, nor does it have a note. And the waiter did not inform us about the price change).
3. kosher food is expensive (of course, but you still expect to pay price on menu) Eventually the waiter/manager called another manager and he agreed to refund $4, which makes no sense since we were overcharged more than that. And after all the discussions the $4 refund was never credited to my friend's credit card. Anyway, if you choose to eat here check your bills very carefully. Very bad business practices so I will stay away. The food review- schwarma was okay (not on a spit like some places do it), brisket was very good, matzoh ball soup was great, Israeli salad ok (very large pieces, little dressing), portions were plentiful. There are better Israeli places in Brooklyn but on staten island kosher food is more limited. Prices on menu (which is not what we paid for everything) was in line with most kosher places. Atmosphere was takeout style with...

I’ll start from the beginning. Place is really small and isn’t in the perfect shape (a lot of workers in a small place and one register for all of them). Tables weren’t cleaned after last customers. Food came out relatively fast, in about 15 minutes. It was okay, 6/10. For that quality food is pricey. We paid $43 for panini, fries and falafel bowl. Also, pieces of some weird meat were in my rice bowl right at the bottom. Disgusting.

Before sitting down we mentioned to the worker we were going to buy drinks next door - to which worker said it’s okay. When we came back the manager made a rule of “no outside drinks” and let us know about it through the worker. (Why say okay to it beforehand then?) Also, the fact that me and my partner were being eyed up and down because we both are dark skinned was really frustrating.

Overall, not going back to this place and I’d not recommend...

Holy Schnitzel never misses! I’ve been here a few times already, and the food is always flavorful and fresh. This time, I got the Holy Toasty sandwich and the Grilled Chicken Avocado Wrap, and both were excellent.

The Holy Toasty is one of my all-time favorites—crispy chicken, grilled pastrami, honey mustard, and holy sauce all toasted together on a warm baguette. The flavors just work perfectly together—crispy, smoky, sweet, and tangy in every bite.

The Grilled Chicken Avocado Wrap was a great balance—lighter, but still filling. The chicken was juicy and tender, and the avocado added a nice creamy touch. Definitely a solid go-to when you want something satisfying but not too heavy.

Service was quick and friendly as always. Whether you’re craving comfort food or something a bit cleaner, they’ve got great options. One of my top spots on Staten...