Il Sogno Ristorante Italiano — Restaurant in New York

I really wish I could give this restaurant zero stars, but the waiter was a nice and efficient but that's where it ends. My wife and two friends walked into this restaurant and there was a big party that was leaving. The owner or manager (I really wish I got his name because I would have called him out here) was the rudest and most unprofessional person I have ever seen in the restaurant business. He seemed like he was really pissed off at the world and/or on drugs. The hostess was luke warm and seemed like she would rather be anywhere else. This set the tone for the worst dinner I have ever had in a so-called nice restaurant. I ordered a chicken dish that was rolled up with a marsala sauce and it was the first time I ever tasted gamey or bad chicken. After one bite, I was done. The fried calamari I had as an appetizer was soggy and chewy to the point of being disgusting. I love calamari and I left that on the plate. To end this horrible dinner, I actually ordered New York Cheese Cake which was sour. It was hard to believe how bad this place was. I'm glad someone bought me a gift certificate because if I would have paid full price for the gross food and nasty owner/manager, I would have been pissed. You have been warned!!!! Stay Away from II Sogno it is beyond horrible. P.S. the couple we went with and my wife all agreed how bad...

Did a Google search for Italian restaurants in Staten Island and Il Sogno came up as one of the top 10. I can actually say we Finally found A very nice Italian restaurant with great food AND service in Staten Island! The ambience, the decor, the Italian music, all added to the wonderful dining experience. The service was on point. We were not rushed, there was a small pause between courses, which is one of the things that I liked about this restaurant . There is nothing worse than just finishing the last bite of your appetizer and boom out comes your dinner. Another thing about the excellent service is that they do not clear any dishes off the table until everyone at your table has finished eating. Very classy! As I have learned from my father, who was maître d' at a very upscale restaurant in Manhattan for over 40 years, it is a BIG no no to clear dishes while people are still eating at your table. It makes it very uncomfortable for the last person that is still eating. Now let's get to the food. We started with fried calamari. Crispy fresh and delicious. For dinner, I had the Pappardelle Burrata . Delicious tomato sauce and the Pappardelle were cooked to perfection, Al dente . After dinner, we had cappuccino and shared a piece of Italian cheesecake. It was Delicious. Il Sogno is definitely a great...

I just left this place and I will never go back. The food was okay, people in there were loud and cursing and the service was absolutely awful! The server John D. took our drink order and brings the wrong drink. Then tells us we need to order everything at once or else our entrees will take a long time to come out. So we ordered everything at once and our two pasta entrees took 40 minutes. After he took our order, he did not come back to our table NOT ONE TIME! We had to ask the bus boy for everything. I sat with an empty drink the entire dinner, no one asked if our meals were good, if we needed anything, nothing. The burrata was dry, the penne vodka was bland. We even had to ask the busboy to wrap our food and bring our check. After waiting another 15 minutes for the check, the server drops it at our table and doesn’t say a word, he picks up the check and doesn’t say a word, and then bring it back to sign and dropped it on the table and STILL didn’t say a word. It was the WORST service I’ve ever had. And then I called the restaurant on my way home because we were so annoyed and explained to the manager (also John) what had happened and all he said was “ok I’ll tell him”. He didn’t even apologize or anything. Overall a...