McDonald's — Restaurant in New York

I honestly can’t give this place a decent review. A while back McDonalds corporate came down and said they were promising to increase the speed of Drive Thru service. Many restaurants from then on up until now have kept true to that. This McDonalds can have you sitting in their drive thru quite some time. The maximum time I spent in that Drive Thru was around 15 minutes and no I am not exaggerating. On average I am In The Drive Thru between 6 to 8 minutes. That’s not to say there have been times that I am in an out but those times are few and far between.

The absolute worst though is the sheer amount of times they are not accepting Credit/Debit cards and only cash. I get it, there are times when the POS goes down, but at this location it seems to happen far too much. Even more frustrating is that they do not tell you they are not accepting Card until AFTER you get to the Speaker to place the order and already have a number of cars behind you simply because they are moving so slow.

Honestly it is a McDonalds that needs some serious re-evaluation and some serious help. Granted it has prime location and is incredibly popular but that doesn’t make it any better. I don’t come here all too often but I’ve come enough times before I decide to make an evaluation and write a review and unfortunately I have a consistent bad experience and this rating...

Dont go here. They fixed it up and made it look nice but the service still sucks! Even the manager doesn't have a clue. During my last visit, I ordered from the kiosk which weren't working properly and were out of receipt paper. My order duplicated and I spoke to an employee who couldnt help me. I then told the manager and she said she would refund me. I waited for 30 minutes and she brings me both orders and I had to explain to her once again that I just wanted a refund for the duplicate order. I also told her that someone needed to shut off the kiosk or put a sign that it is out of order and she didnt. About 5 more people came in and used it after me and had issue. You would think they would do something then, but they didnt. I sat and ate my food and watched customer after customer make the same mistake and she never put up a sign or turned off the kiosk. Part of my order was a kids meal for my daughter and I was suppose to have a yogurt but they gave me apples. When we went to the table another customer told me they said they were out of apples so they gave her daughter yogurt but yet they gave me apples when I wanted yogurt.

I've never been to this location and not have my ordered messed up. The employees to the manger need better training and learn how to prioritize tasks so things...

I’ve gotten into the habit of writing reviews because I find it brings awareness to the restaurant about certain things. This review couldn’t wait and had to be written immediately so I pulled my car over. While waiting in the driveway for 7mins for someone to take my order, I witnessed two RATS fighting over a piece of meat in broad daylight! This happened on the grass right in front of my car! Now can you imagine what that does to a person and their appetite AND what this says about the establishment itself! I had to drive right through without stopping because it’s not like they took my order anyway. Can you imagine what it must be like in the dark?! There must be rodents everywhere! This is really unacceptable and isn’t something to be taken lightly. If the outside of this establishment is like this, can you imagine what it’s like inside when the lights are out?All of this counts. One little incident like this can really affect business. Cleanliness is so vital to a fast food place. When was the last time this establishment was...