McDonald's — Restaurant in New York

I grew up here and although the facilities are newer, the staff has as usual some attitude problems.

I've often noticed verbal tussles between the staff and the customers. The staff when apparently overworked seem to let their stress spill over into their customer relations.

Now that coronavirus is around, the facilities appear to be cleaner, but when it was open to seating it was usually quite messy.

I understand the customers themselves can be tough in this neighborhood but the staff should try to keep their own stress amongst themselves and put on a smiling even though maybe forceful face.

also again I realize this facility is busy, but sometimes the food seems to be undercooked. Specifically the bread for for instance the breakfast sandwiches, the McMuffins are not always toasted they can sometimes be quite cold and seem almost to come right from the package. I personally prefer the mcmuffins to always be toasted.

Updates Dec 10, 2020:

Even though we are in the midst of a worse than pandemic from Coronavirus. I walked into the store and there are at least two customers not wearing mask that no one is approaching or telling to leave the store.

There is one woman without a mask sticking her head behind the counter to talk to the staff. On the staff most of whom are young are wearing their mask below their nose.

An utter failure of safety precautions. Thank God the virus is not as deadly as it could be or else all of us and the store would have surely perished.

For general safety I would consider not going back to the store at all. Maybe even...

Eastern Parkway. Has many unsafe variables. That attracts highly potential criminal activities where locals are warranted towards hate crime attacks towards visitors who aren't aware. Not the best of places. However the location can be reformed. With community team work with the public authorities & Mayor Bil De Blasio & African & White corporate sponsorship funding. development renovations within converting some areas into, various business attractions that basically gives those that are of the many of the low income & are in desperate need of employment. However can be trained / follow general instructions (no education/experience required training) within the community creating these various jobs for all within the joining communities. Even an Corporate McDonald's Inc whereas developments for crew members & those of joining communities are given a chance to submit their ideas to a community based Corporate McDonald's Inc Establishment . If it follows within standards. receive . settlement payment. The community could use also. Tenant Watch Units in collaborative efforts with the public authorities & the Mayor Bill De Blasio. This builds community incentives, within re-gaining & reforming the community into a safe / cleaner environment within steps for all conservatives who resides. Something to...

This location is only good for it's convenient being on Utica other then that terrible customer service and unprofessionalism from the mangers & employees but the two light skin girl that there only job is to make sure everything is in the bag and HAND it to you can't do that simple task have more attitude then anything else the food is only ok bare minimum when it's fresh and hot which is rare and the new renovations just made the picking up/cashier area even more chaotics between the Uber eats people, the homeless begging, to customer who is trying to figure where there foods at and the new renovations seems to make the employees work even slower then they did before. I wouldn't recommend only if you are hungry after 12 AM other then than that inflation & the food and unnecessary attitude is definitely NOT worth it. And I can't stress enough double,triple check your bag/order...