Mi Bella Dama — Restaurant in New York

Horrid, I don't write reviews, but I feel like I should detail the experience my pregnant wife received. My pregnant wife, who is 30 weeks made a order for a full rotisserie chicken, with rice and beans. She didn't mind the wait which was a LONG wait, took literally about an 1 hour and a half. That's not the only thing that was wrong with their service. Which to my surprise my girl didn't even complain(Because she is one to light a fire under anybody's ass) about. After the long wait, and I mean extremely long, they only brought the rice and beans. THEY FORGOT THE MOST IMPORTANT PART THE CHICKEN!!!!!!! So she decided to call the place not even to fight, just to find out what happened to the chicken, and we here the lady in the background complaining literally saying "NO that girl is liar I gave everything to the delivery boy she's lying", so now my girl is a bit frustrated because why is this lady talking to her coworker like that about us, so the lady gets on the phone and changed her tone, and my girl not looking to fight says listen I'm 30 week's pregnant, we waited an hour and half for the order, can you please just send the chicken I am hungry and just care about what I paid for, so the lady says okay I will send it again. Now we wait another 1 hour, total time probably spent was about 3 1/2 hrs now, and nothing. So we decide to call back again, and this lady is screaming again saying this time it's our fault that he was here, and he brought the chicken, and we didn't answer? Why wouldn't we answer? I mean we did wait almost 3 hrs now, and we answered originally for the rice and beans? I mean why wouldn't we answer? We explain to her that she's playing some games or something because one we didn't have no missed call's from the delivery boy, and two we didn't have any missed calls from the restaurant. At the end when the chicken finally arrived we send the delivery boy back with the chicken and get a refund for that amount, but the experience was so horrible I had to take the time and write this long review.

Oh P.S The Delivery boy was great, he even told us that she didn't give him the chicken. What we think happened is she forgot to give him the chicken so instead decided to yell make a scene and blame the delivery boy, at the end of the day we don't care about who's fault it is we just wanted our damn chicken. Moral of the story this place sucks, and if they mess up they're just going to point fingers, and not resolve the issue at hand. The lady's name who made this whole problem is Claribel. Other then her we don't have any issue's up until someone contacts us about this issue I'll leave the negative review till...

Ordered chicken they sent me beef stew. Ordered everything separate they sent it together. Asked for stew chicken with Moro de guandules they sent White rice with beef stew separate . Be advised this was after the young lady repeated everything back to me correctly. She still got it wrong. So I called them to complain. They say sorry, that they will send me the correct orders and to send the other one back. The delivery guy finally arrives after 6 phone calls to them asking where was my food. Guess what they sent the wrong order again. This time stuff I did not even ordered. Horrible service and the food was horrible also. Not seasoned well and the rice was hard . No beans just gravy. Never again will I order from this restaurant. And I advise others find a better place.Good luck with...

Service was terrible. These woman look like they dont want to work. I ordered a shrimp salad and it wasnt to my tasting and the waiter came back and told me she had some and it was good to her. I was so confused when she said that because my taste isn't her taste. Then I ordered a large soup to go and they gave me the wrong one. All they did was stare at me . So as I walk out I noticed it was rated C . If I noticed before I would have never went it. They gave us no ice glasses for thw soda. My experience wasn great at all. When dealing wit people you should be pleasant and...