Mottley Kitchen

Hear me out...I absolutely love Mottley Kitchen and have been going there for sometime and have always been satisficed with both the food and costumer service. With that being said the past couple of visits has not been a great experience, especially the visit I had today. The young girl at the register seemed confused about how to put in our order for the Ranchero sandwich with steak added, after we fumbled through completing our order which included 2 breakfast sandwich, a blueberry corn muffin, and 2 Lattes the wait began. We got our drinks 10 mins after ordering, and because its a open kitchen we seen that our hot food was sitting on the back table waiting to be picked up by the workers, because it was a little busy I went to the counter and asked for them to pass me the sandwiches so we can eat it while still hot the young girl making the drinks said "you are going to have to wait" and continued making drinks, the young girl at the register made a ice coffee for another customer, walked to the table where my food was sitting, picked up another costumers food that was packed and ready to go (this customer came in about 10 mins after we had order) I once again asked for my food to be passed to me and was told by the young girl "wait". Wait? my food was sitting on the table for close to 10 mins at this time, the other costumers where standing there looking at me with the "dang that's messed up face" I asked for my money back for the sandwiches and left. Its ashamed when a place with great food but subpar services (of lately) makes you not want to continue to spend money there. I will take a break from here and then try again to see if things are back to "normal".